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Zitouni Beidouri
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Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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Moroccan Agro-Food Companies: Performance Evaluation through the Balanced Scorecard Method Aicha Farissi; Mohamed EL Oumami; Zitouni Beidouri
International Journal of Supply Chain Management Vol 9, No 3 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This research aimed to examine the development of the Moroccan food enterprises. It aims to identify critical issues that would contribute to the effective performance measurement function in these types of companies. This study used the qualitative research. Five case studies from various companies in the sector that engage in different activities: Flour milling company (ISO 22000); Cheese manufacturing (ISO 9001); Production of soft drinks (ISO 22000); Canned fish (ISO 9001); Coffee production (ISO 9001). The paper presents important issues: development constraints; Strategies; systems set up; performance indicators. The analysis is based on the balanced scorecard, which proposes a global dimension of the piloting with a decline on the operational level. We have classified the determinants of BSC, while using the ABC method, to measure the importance of each indicator, to answer the question: which factors have the most influence on the performance? It is assumed that the financial and accounting criteria alone are not sufficient to measure the performance of the company. This stage of performance evaluation is very important, before proposing improvement actions, or a corrective method for an effective and a permanent strategy. Keywords— Performance, constraints, Balanced Scorecard, Moroccan food companies.
Towards Implementing Lean Manufacturing in Very Small Businesses in Morocco: Qualitative Exploratory Study Laila Driouach; Mohamed EL Oumami; Zitouni Beidouri; Khalid Zarbane
International Journal of Supply Chain Management Vol 9, No 6 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Today, very small businesses (VSBs) play a very important role worldwide due to their great employability and strong presence in the economic fabric. Hence, VSB should introduce an organisation system to improve both quality and productivity continuously. Organizations around the globe are opting for implementing Lean manufacturing to eliminate wastes and increase productivity. This research paper aims to promote lean thinking through studying the readiness of VSBs to adopt the lean manufacturing philosophy. In addition, this study focuses on the application level of lean tools. It also aims to investigate the current level of waste awareness in very small manufacturing industries in Morocco. A survey-based on semi-directive interviews is conducted among 16 very small manufacturing industries stakeholders. The main findings pointed out that lean manufacturing is not yet known by VSB in Morocco. However, managers are willing to adopt any tool that allows improvement, particularly Lean tools. The results show that some Lean tools are already applied in VSB such as autonomous maintenance, preventive maintenance, quality circle, 5S and SMED.
Co-Authors Aicha Farissi Khalid Zarbane Laila Driouach Mohamed EL Oumami