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Evaluating the Steps of Building the Organizational Structure by Supply Chain Performance measurement and productivity: A Case of the General Directorate of Vocational Education Aymen Hadi Talib; Hind Abdul Ameer Ahmed; Ameer Jawad Kadhim Al-msary
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (718.234 KB)

Abstract

Abstract- Proper supply chain performance plays a crucial role in the success of the organization. Therefore, it is essential to use an appropriate supply chain performance assessment system to continuously improve it. The purpose of this research is to analyze supply chain performance according to the operational reference model of supply chain. Organizational structure is one of the fundamental issues and important themes for organizational business as technological developments, increased competition and continuous change are the rudiments of the contemporary business environment. Several questions from the expression of the problem of research provoked the necessity of the study. To identify the reality of the organizational structure in the Directorate General of Vocational Education and the steps needed to be followed are the objectives of this study. The population of the study is selected from a group of departmental managers and various administrative levels of the divisions in the organization are surveyed. The main tool for data collection is questionnaire while only 31 responses are realized from the distribution. A set of statistical methods were used to analyse answers in order to reach final results of the study. The study concluded that effective communication plays an important role between the various administrative levels for the purpose of achieving the objective of the organization. Similarly, the study expresses the importance of preparing detailed lists and clear tasks of the work of the Directorate. The task can be performed efficiently due to possession of human resources with high efficiency and appropriate expertise by the directorate. Lastly, a number of recommendations based on the results of the study are presented to the organizations. The study equally outlined the purpose to involve employees at various administrative levels in the executive levels of the goal setting process and the importance of establishing clear organizational relationship between employees at different administrative levels (Unit, Division and Department).
The Role of Employee Knowledge, Providers, Environment, and Processes in Service Differentiation Strategy: A Study on a Sample of Service Institutions in Baghdad Hameed Shukur Abdul Ameer Al-Azzawi; Aymen Hadi Talib; Basim K. M. Nasrawi
Jurnal Pajak dan Analisis Ekonomi Syariah Vol. 2 No. 3 (2025): Juli: Jurnal Pajak dan Analisis Ekonomi Syariah
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpaes.v2i3.1300

Abstract

Organizations have faced numerous challenges in their pursuit of expanding creativity due to the current market realities, necessitating the adoption of new mechanisms to address competition in contemporary markets. Knowledge is considered a key element in enhancing an organization's ability to succeed and excel, particularly through differentiation and sustaining competitive advantages. This research focuses on examining the role of knowledge in service differentiation strategies in service organizations in Baghdad. The study identifies the knowledge requirements and their impact on building these strategies. The research employed a descriptive-analytical approach, distributing a questionnaire to 115 managers in various service organizations in Baghdad, with 104 valid responses being retrieved for analysis using the SPSS software. The results revealed a significant correlation and impact between marketing knowledge and its various dimensions (such as employees, environment, suppliers, and processes) and the service differentiation strategy. The results revealed a significant impact of knowledge on the service differentiation strategy in the studied institutions. It was found that knowledge explains 42.1% of the variation in the differentiation strategy, with each increase in knowledge leading to an increase in differentiation. Additionally, the results highlighted a significant impact of knowledge in various areas, such as employee knowledge (which explains 26% of the variation), environmental knowledge (which explains 23.3%), provider knowledge (which explains 16%), and process knowledge (which explains 31.3%). These factors collectively demonstrated that increasing knowledge in each area contributes to the enhancement of the service differentiation strategy, thus confirming the hypothesis of the study that a significant relationship exists between knowledge and differentiation strategy.