Lily Widjaya
Universitas Esa Unggul, Jakarta Jalan Arjuna Utara No.9, Kebon Jeruk, Jakarta 11510

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Hubungan Pengetahuan Pasien Tentang Informasi Jaminan Kesehatan Nasional Dengan Kelengkapan Administrasi Rawat Inap di Puskesmas Balaraja Nurdiana Yanuarti; Lily Widjaya
Indonesian of Health Information Management Journal (INOHIM) Vol 3, No 1 (2015): INOHIM
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (200.615 KB) | DOI: 10.47007/inohim.v3i1.76

Abstract

AbstrakPengetahuan pasien tentang informasi Jaminan Kesehatan Nasional dengan kelengkapan administrasi rawat inap merupakan dua hal yang terkait dalam pengajuan klaim. Puskesmas Balaraja sebagai pemberi layanan rawat inap, banyak pasien yang menggunakan jaminan kesehatan namun hanya 37.5% yang membawa kelengkapan administrasi rawat inap. Kemungkinan kurangnya pengetahuan tentang informasi Jaminan Kesehatan Nasional. Untuk mengetahui dan menganalisa hubungan antara pengetahuan tentang informasi dengan kelengkapan administrasi rawat inap di Puskesmas Balaraja menggunakan metode cross sectional dengan jumlah sampel sebanyak 40 responden dan teknik yang digunakan insidentil sampling. Analisa yang digunakan dengan uji chi-square. Sebagian besar responden berusia > 25 tahun, dominan berjenis kelamin perempuan 53%, status pendidikan terbanyak adalah pendidikan dasar (SD dan SMP) sebanyak 57%, dan pekerjaan yang terbanyak adalah ibu rumah tangga sebesar 45%. Responden yang memiliki pengetahuan tentang JKN yang tinggi yakni 25% dan yang membawa kelengkapan administrasi rawat inap berjumlah 52.5%. Hasil uji kolerasi menunjukkan tidak ada hubungan pengetahuan pasien tentang informasi JKN dengan kelengkapan administrasi rawat inap (r = 0,303 ; p = 0.583 > 0,05).Kata kunci: Pengetahuan informasi JKN, kelengkapan administrasi rawat inap
Pengaruh Kualitas Jasa Sistem Informasi Terhadap Kepuasan Pengguna Komputer di RS.Pantai Indah Kapuk Sarkosih Sarkosih; Lily Widjaya
Indonesian of Health Information Management Journal (INOHIM) Vol 3, No 1 (2015): INOHIM
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (160.943 KB) | DOI: 10.47007/inohim.v3i1.77

Abstract

AbstrakThe successful development of information systems is not only determined by how the information system can process information very well but is determined also by the suitability of the work environment. User satisfaction is one among the various factors determining the success of information system development. This study aims to determine the effect of the quality of information systems services to the computer user satisfaction in Pantai Indah Kapuk hospitals North Jakarta. The study was conducted with cross-sectional and analytic description of the method by the number of sample of 58 respondents who worked in the Department of Nursing consists of outpatient administration section, administration and sexy infirmary medical records and collected by sampling saturated. Dimensions of service quality information system is the performance, aesthetics, ease of maintenance and repair, uniqueness, reliability, durability, quality and usability appropriate suitability. Dimensional computer user satisfaction is the content or the content, accuracy, format, ease of use and timeliness. Most respondents aged less than 40 years old, female, high school educated, work in the section Administration Outpatient and have service life of over 10 years. The average score of service quality information system 46.64 (± 3.717) and the average computer user satisfaction scores 29.29 (± 2.872). The statistical test shows the influence of the quality of information systems services to the computer user satisfaction in the Department of Nursing (r = 0.608 and p <0.05) and the coefficient of determination 36.97. Improving the quality of information system services will increase user satisfaction computers that improve the quality of service.Keywords: The quality of information systems services, the computer user satisfaction