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Supply Chain Risk Management: A Review Gurdeep Singh; Nabsiah Abdul Wahid
International Journal of Supply Chain Management Vol 3, No 3 (2014): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.159 KB)

Abstract

Many different entities are responsible for or reliant upon the functioning of the global supply chain, including regulators, law enforcement, public-sector buyers, private-sector businesses, and other foreign and domestic partners; mainly because the global supply chain provides the food, medicine, energy, and products that support our way of life. To do this, the global system relies upon an interconnected web of transportation infrastructure and pathways, information technology, and cyber and energy networks. While these interdependencies promote economic activity, they also serve to propagate risk across a wide geographic area or industry that arises from a local or regional disruption. This paper aims to introduce the concept and framework of supply chain risk management (SCRM) by reviewing the literature. The review emphasises on the definition of each component within SCRM followed by the integration of the components into one of the current models applied by the global supply chain industry.
Mediating Role of Environmental Attitude Between Consumers’ Satisfaction and Repeat Purchase of Eco-friendly Petrol in Indonesia Arry Widodo; Nabsiah Abdul Wahid
Jurnal Manajemen Indonesia Vol 23 No 2 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i2.5461

Abstract

Indonesia has serious air pollution. The joint effort between the Indonesian government and PT. To minimise pollution problems, Pertamina has introduced eco-friendly petrol known as Pertamax RON 92, targeted at fourwheel vehicle consumers. This study investigates whether environmental attitude mediates consumers' satisfaction and repeat purchase behaviour in consuming Pertamax. A survey of 469 Pertamax consumers in Jakarta petrol stations confirmed that consumers' satisfaction and repeat purchase behaviour are mediated by environmental attitude. The tests carried out between satisfaction and attitude, perspective, repeat purchase, and satisfaction and repeat purchase also found significant relationships between the variables. The results imply the critical roles played by three variables as displayed from the direct and indirect connections. In other words, consumers purchased Pertamax RON 92 because they are satisfied and have a positive environmental attitude. For future promotion, the focus can be emphasised on the quality of eco-friendly petrol. It influences consumers’ satisfaction and continuous education to enhance consumers' positive attitudes toward the environment. This research describes a caring attitude towards the environment stimulated by consumer satisfaction in consuming green innovative products, which has become a highlight of environmental issues in various parts of the world. Keywords— Satisfaction; Environmental Attitude; Repeat Purchase; Eco-friendly