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All Journal Jurnal Mantik International Journal of Management and Business (IJMB)
Zefriyenni Zefriyenni
Universitas Putra Indonesia
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

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Model of Work Motivation and Achievement: Knowledge Management and Work Experience at Water District Employees, Mukomuko District Selvi Yona Sari; Zefriyenni Zefriyenni; Prima Sari Pascariati Kasman; Lusiana Lusiana; Desi Permata Sari
Jurnal Mantik Vol. 5 No. 3 (2021): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to determine and test how much influence knowledge management and work experience have on work performance with employee work motivation as an intervening variable for employees in Air Dikit District, Mukomuko Regency. The method of collecting data is through surveys and distributing questionnaires, with a sample of 36 respondents using all the population as samples. The analysis used is multiple linear regression and path analysis.The results of the data analysis concluded. There is a positive and significant influence between Knowledge Management on Employee Work Motivation at Air Dikit District Employees, Muko-Muko Regency. There is a positive and significant influence between Work Experience on Employee Work Motivation in Air District Employees. Dikit Muko-Muko Regency. There is a positive and significant influence between Knowledge Management on Work Performance in Air Dikit Subdistrict Employees, Muko-Muko Regency. There is a positive and significant influence between Work Experience on Work Performance in Air Dikit Subdistrict Employees. There is a positive and significant effect between Work Experience on Work Performance in Air Dikit District Employees, Muko-Muko Regency. Employee Work Motivation does not mediate Knowledge Management on Work Performance. Employee Work Motivation does not mediate Work Experience on Work Performance
Analysis of Factors Affecting Customer Loyalty of Sharia Bank Sub-Branch of Padang City: Analisis Faktor-Faktor Yang Mempengaruhi Loyalitas Nasabah Bank Syariah Cabang Pembantu Kota Padang eliza eliza; zefriyenni zefriyenni
International Journal of Management and Business (IJMB) Vol. 3 No. 1 (2022): IJMB Vol.3 No.1 (2022)
Publisher : Perkumpulan Doktor Indonesia Maju

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46643/ijmb.v3i3.140

Abstract

The banking business is a service business based on the principle of trust, so that the problem of service quality becomes a very decisive factor in business success. Economic progress affects people's lives. The increase in the social and economic status of the community results in changes in their behavior and lifestyle. These changes ultimately affect the taste of satisfaction with a product. This study aims to examine the effect of service quality, trust, and commitment, either partially or simultaneously on customer loyalty at Bank Syariah Mandiri Sub-Branch Office Ulak Karang Padang. Based on the results of the study, it was found that, either partially or simultaneously, it has an influence between service quality, trust, and commitment to customer loyalty. Likewise, the variance up and down the influence of the independent variable on the dependent variable is 81.4 percent, meaning that it has a very strong influence.
Co-Authors Desi Permata Sari eliza eliza Lusiana Lusiana Prima Sari Pascariati Kasman