Aliekha Tierandha
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(Don't) Keep Your Nose Out of my Business: an Experimental Study on the Efficacy of Scent Marketing in Retail Envronment Tierandha, Aliekha; Iskandar, Budi Permadi
Journal of Business and Management Vol 3, No 3 (2014)
Publisher : Journal of Business and Management

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Abstract

Our senses are frequently bombarded by a wide array of distinguished atmospheric cues anytime we go into a marketplace. Now, marketers venture to signaling invitation through a relatively unexplored sense, the sense of smell. Does the idea make scents? This study aims to investigate whether using ambient scent in a retail setting is actually prolific by observing its effect on the number of shoppers visiting the store. A single-case experiment on a local female fashion store was conducted. The findings suggest that ambient scent does not influence the number of the store’s shoppers.Keywords: ambient scent, scent marketing, sense of smell, shopper behaviour, retail