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All Journal Jurnal Ilmu Sosial dan Ilmu Politik
Ni Nyoman Ariani
Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti
Humanities Languange, Linguistic, Communication & Media

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KUALITAS PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN PENCACATAN SIPIL KOTA DENPASAR DI TENGAH SITUASI PANDEMI COVID-19 Ni Nyoman Ariani; Anak Agung Putu Sugiantiningsih; Moch. Noor; I Gde Oka Saputra
Jurnal Ilmu Sosial dan Ilmu Politik Vol. 35 No. 2 (2021): Juli-Desember 2021
Publisher : Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52318/jisip.2021.v35.2.1

Abstract

Many people have adapted to the situation of covid-19 outbreak including public service providers. Government policies to prevent the spread of COVID-19 have an impact on public service standards implemented by the service providers. Regarding this matter, this study was conducted to analyze the quality of the service provided by Civil Registry Office of Denpasar during covid-19 pandemic. Interviews and direct observations were carried out to collect data. In this data collection process, five questions were given to six informants at this Office. The results of this study show that any declines in terms of the quality of the public services provided by this Office are not identified.
Co-Authors I Gde Oka Saputra Moch Noor Sugiantiningsih, Anak Agung Putu