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Journal : Journal Of Management Science (JMAS)

Analysis on the job training and off the job training to performance through competency in regional water companies in Mojokerto City Mersiana Varia Juita
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.243

Abstract

The Regional Drinking Water Company is a company that monopolizes the distribution of water to the community so that it is expected to be able to supply and distribute water according to community needs. Therefore, competent human resources are needed to support performance Regional Drinking Water Company. The decline in the performance of the Mojokerto City Water Supply Company as a whole is largely determined by three performance measurement indicators, namely services, operations and human resources. In the human resources section, the increase in the competence of Regional Drinking Water Company employees from 2017-2022 has experienced a downward trend. These indications show the need for training programs for employees in order to improve employee competence and performance. The purpose of this study was to determine the effect of on the job and off the job training through competence on the performance of employees of the Mojokerto Water Supply Company. The sample in this study used 40 employees of the Regional Drinking Water Company in Mojokerto City. Data analysis used in this study used path analysis. Based on the research results, it can be concluded that on the job training and off the job training have an effect on competency in the Mojokerto Water Supply Company. Whereas on the job training, off the job training and competence affect employee performance. For indirect influence, on the job training and off the job training through competence has a significant influence on the performance of employees in Regional Drinking Water Company in Mojokerto City.
The influence of motivation and employee satisfaction on employee performance through organizational citizenship behavior at PDAM Giri Tirta Gresik district Mersiana Varia Juita
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.292

Abstract

Performance is the achievement of work (performance) both in quantity and quality achieved by a person during a certain period usually in one year. Employees who complete their duties properly and correctly will have high performance. This study aims to test and analyze employee motivation and satisfaction on employee performance with Organizational citizenship behavior as an intervening variable. This research was obtained from labor respondents at PDAM Giri Tirta Gresik Regency totaling 769 respondents. Determination of the number of samples using a representative sample so as to get as many as 100 labor respondents. This study uses primary data, namely by distributing questionnaires. In addition to primary data, this study also uses secondary data. This type of research uses quantitative research. The data analysis technique used is Partial Least Square (PLS).The results of this study explain that 1) Motivation can contribute to improving Organizational citizenship behavior. 2) Employee satisfaction can contribute to improving organizational citizenship behavior. 3) Employee satisfaction can contribute to improving employee performance. 4) Employee satisfaction can contribute to improving employee performance. 5) Organizational citizenship behavior can contribute to improving employee performance. 6) Motivation can contribute to improving employee performance through organizational citizenship behavior. 7) Employee satisfaction can contribute to improving employee performance through organizational citizenship behavior.