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Budaya Organisasi Sebagai Strategi Pengelolaan Konflik dalam Perusahaan Keluarga di PT. Book Mart Indonesia Dian Rokhmawati; Rachma Yuliana
Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Vol 5, No 2 (2021): JURNAL RISET INSPIRASI MANAJEMEN DAN KEWIRAUSAHAAN
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (485.053 KB) | DOI: 10.35130/jrimk.v5i2.237

Abstract

Conflicts in family companies cannot be avoided, given that there are stronger emotional factors in employee family ties that are integrated with logic and rational targets in doing business. For this reason, a conflict management strategy is needed that makes conflict a supporter of the strength of the family business. This study aims to: 1) Determine the extent to which conflict affects the activities and business performance of the company, and 2) how the strategy of PT. Book Mart Indonesia in managing conflicts that occur. The approach used in this research is qualitative, while the type of research is descriptive. The determination of the source in this study was carried out by means of purposive sampling. Two types of data used are primary data and secondary data. Data collection procedures used were interviews and documentation. The results showed that the root causes of conflict in PT. Book Mart Indonesia (PTBMI) is a company that is empty of family values, no organizational culture and weak corporate vision and mission. Conflicts that occur (media.neliti.com), for example misunderstandings related to information, decisions related to project making and decisions about task shifting / division of labor. This conflict is caused by the absence of Standard Operating Procedures (SOP), the absence of clear company rules such as an administrative system (recording), professional financial management to strengthening brands in the market. This conflict has a major impact, with indications of high employee turnover and a decline in company performance. Keywords : Conflict, Family Company, Organizational Culture, Strategy, Management.
The Role of Government, Financial Literacy and Inclusion on the Financial Peformance of MSMEs in Malang City Dwi Ekasari Harmadji; Rachma Yuliana; Rosyid Arifin; Ayu Kemala Putri
Jurnal Keuangan dan Perbankan Vol 26, No 3 (2022): JULY 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jkdp.v26i3.8115

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in Malang City, East Java Province, are important economic assets because they reduce unemployment and poverty. The number of MSMEs units in Malang City has increased, but their performance has decreased during the Covid-19 pandemic. This situation correlates with financial literacy, the role of Government, and financial inclusion. This study aims to determine the factors that influence the financial performance of MSMEs in Malang City during the COVID-19 pandemic, which includes financial inclusion as a moderating variable for the influence of financial literacy and the role of the Government. This research is quantitative, and data is obtained through questionnaires. Respondents to this research questionnaire were 129 MSMEs in Malang City. The results of the analysis are: first, the role of the Government has a positive effect on the financial performance of MSMEs; second, financial literacy has a positive impact on the financial performance of MSMEs; third, financial inclusion moderates the role of the Government and financial literacy on the financial performance of MSMEs in Malang City. This research contributes to collaboration on the part of Government, financial literacy, and financial inclusion to improve the financial performance of MSMEs.