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Dwi Wahyu A
Megister Ilmu Administrasi Bisnis, Fisip Unlam Banjarmasin
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan 9 Koperasi Di Muara Teweh Suparman Suparman; Dwi Wahyu A; M. Hasanur Arifin
JURNAL BISNIS DAN PEMBANGUNAN Vol 8, No 1 (2019): JANUARI 2019
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (540.791 KB) | DOI: 10.20527/jbp.v8i1.7914

Abstract

This study aims to (1) examine the effect of partially Motivation (X1) the Employee performance, (2) to test the effect of partially Job Satisfaction (X2) the Employee performance (Y), and (3) test the effect of simultaneous motivation (X1) and Job Satisfaction (X 2) the Employee performance (Y) at 9 cooperatives in Muara TewehSamples taken as many as 51 employees were selected with sampling jenuh technique. Data collection using questionnaire while data analysis using SPSS version 23.00. The test results showed (1) Motivation significant effect on employee performance partially to great effect 53.4%, (2) job satisfaction significantly influence employee performance partially to great effect 22.4%, and (3) Motivation and Job Satisfaction Simultaneously significant effect on Employee Performance with a big influence of 38.3% while the rest of 61.7% in influenced by other variables Keywords: Motivation, Job Satisfaction, Employee Performance
Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan Dalam Meningkatkan Loyalitas Pelanggan Pada Tv Kabel Amaco Media Landasan Ulin Banjarbaru Rizky Subhan; Dwi Wahyu A; Maryono Maryono
JURNAL BISNIS DAN PEMBANGUNAN Vol 8, No 2 (2019): JULI 2019
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (351.221 KB) | DOI: 10.20527/jbp.v8i2.7920

Abstract

Multimedia is one of the very superior facilities in the world of information, both at national and international levels. One form of multimedia is telivisi. On average every home, office, restaurant, hotel and others definitely have telivisi. Amaco media Ulin foundation is engaged in pay tv services, up to now has amounted to 587 customers.This study aims to examine the effect of Service Quality (X1), Price (X2), with Customer Subscriber Intervention (Z) intervention variable on customer loyalty (Y) on Cable TV customer Amaco Media Platform Ulin Banjarbaru.Samples taken in this study were 238 customers by using slovin formula. Furthermore, data collection techniques with questionnaires and questionnaire division techniques with proportionate stratifed random sampling. And for data analysis in this research use Smart PLS version 2.0 M3.The result of the research indicates that 1) the quality of service influence to satisfaction 2) price influence to satisfaction 3) satisfaction influence to loyalty 4) service quality influence to loyalty 5) price influence to loyalty. Simultaneously, the influence of service quality and price to satisfaction is 79,9% and the influence of service quality and price to loyalty is 74,1%. Keywords: quality of service, price, customer satisfaction, customer loyalty
Co-Authors M. Hasanur Arifin Maryono Maryono Rizky Subhan Suparman Suparman