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All Journal Prosiding Konferensi Nasional PKM-CSR Governance: Jurnal Kebijakan dan Manajemen Publik
Indriastuti Indriastuti
Universitas Wijaya Putra
Humanities Control & Systems Engineering Economics, Econometrics & Finance Education Environmental Science Nursing Public Health Social Sciences

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MEMAHAMI KEMBALI PELAYANAN PUBLIK UNTUK MEWUJUDKAN TATA PEMERINTAHAN YANG BAIK (GOOD GOVERNANCE) Indriastuti Indriastuti
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 10 No 1 (2020): GOVERNANCE: Jurnal Kebijakan dan Manajemen Publik
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (183.038 KB) | DOI: 10.38156/gjkmp.v10i1.76

Abstract

In re-understanding Public Services to realize good governance it will be easy to do if through the public service sector. Fundamentals of Public Services are: 1) Public services are the rights of citizens as a mandate of the constitution, thus it becomes the government's obligation to administer them either by themselves (by the government bureaucracy) or in collaboration with the private sector; 2) Public services are carried out with taxes paid by citizens state. The renewal of the delivery of public services can be used as an entry point and at the same time as a major driver in driving changes in Good Governance practices in Indonesia. Simplification of the bureaucracy can encourage government bureaucracy to return to its main mission of ensuring citizens' access to basic services, the need for collectivity, and other strategic services that are beneficial for a decent and dignified life. (Dwiyanto, 2018) Public Service Reform through System Development and Management of Public Services is very urgent, given the decentralized Unitary Republic of Indonesia (NKRI), so the service system must be able to guarantee equal access of all citizens to public services wherever they live. The system must be able to make the region able to respond to the diversity of the needs of goods and services as a result of regional diversity. As a result of this response allows discretion in the area. Updating public services through Information and Communication Technology is also very important. Public Service Reform can be done as far as there is concern from all stakeholders interests to make it happen.
OPTIMALISASI GOOD GOVERNMENT MELALUI STANDARISASI PELAYANAN PUBLIK Novita Maulida Ikmal; Indriastuti Indriastuti
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 5 (2022): PERAN PERGURUAN TINGGI DAN DUNIA USAHA DALAM AKSELERASI PEMULIHAN DAMPAK PANDEMI
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v5i0.1657

Abstract

Currently, problems related to public services are still far from being expected and must continue to be improved. In realizing good governance today, it is needed not only good public services in local and central governments, but also in sub-district governments. There are three important reasons behind the novelty of public services as an effort to encourage good governance practices in Indonesia. First, improving the performance of public services that are considered important by stakeholders, namely the government, the community and the business world. Second, public service is the domain of the three elements of government that interact very intensively. Third, the values ​​that characterize the practice of administering government are translated more easily and clearly through public services.The implementation of the Community Empowerment Program (PPM) includes the format, socialization activities in collaboration with the Immigration Office Class I TPI Tanjung Perak with the theme Strengthening Public Services in Realizing Good Governance in Government Offices. Strengthening public services under supervision in three stages. The first stage is sharing discussion, FGD activities, and preparing public service standardization. The target of this activity is all village officials. From these socialization activities resulted in the standardization of public services that have been made jointly based on Law No. 25 of 2009 and Ministerial Regulation No. 36 of 2012. Simple Public Service Principles; certainty of time; accuracy; legal certainty; responsibility; facilities and infrastructure; easy access; discipline, manners and registration; as well as convenience. In addition, it is also determined by service techniques in the urban village sector. Keywords: Optimization, Good Government, Public Service. Standardization
Co-Authors Novita Maulida Ikmal