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All Journal Selisik : Jurnal Hukum dan Bisnis
Muhammad Ilham
Fakultas Hukum Universitas Indonesia
Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

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PERLINDUNGAN KONSUMEN ATAS SHORT MESSAGE SERVICE (SMS) YANG BERSIFAT SPAM Muhammad Ilham; Inosentius Samsul
Jurnal Hukum dan Bisnis (Selisik) Vol 8 No 1 (2022): Juni 2022
Publisher : Program Magister Ilmu Hukum Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (201.328 KB) | DOI: 10.35814/selisik.v8i1.3561

Abstract

This research focus on the consumer protection in terms of spam Short MessageServices (SMS). Sending spam SMS can be considered a privacy violation as aconsumer if the telecommunication service provider does not have permissionfrom the user. The authorities to regulate upon the action of sending SMS isunder the Ministry of Communication and Informatics. The developmentsof regulation on the action of sending SMS surely hope to be more stringentin order to protect the user as a consumer. The writing method used in thisresearch is doctrinal as utilizing the type of normative juridical research byutilizing secondary data. Regulation for sending SMS is regulated in the Ministryof Communication and Informatics Regulation Number 1 of 2021 regardingSecond Amendments of Ministry of Communication and Informatics RegulationNumber 13 of 2019 regarding Implementation on Telecommunication Service(Permenkominfo 1/2021) is considered not to meet the expectation of userprotection. In this research a question have been raise concerning the regulationon sending spam SMS in order to protect user interest and legal remedies thatcan be taken by users if the their rights is violated when receiving a spam SMS.These regulation and possible actions are important as a form of preventive andrepressive measures against the actions of telecommunication service providersthat send spam SMS to users
Co-Authors Inosentius Samsul