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All Journal Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Prosiding Seminar Nasional Pendidikan, Bahasa, Sastra, Seni, dan Budaya
Wiwit Yuliani
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Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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PENGARUH KUALITAS PELAYANAN DAN PENETAPAN HARGA TERHADAP KEPUASAN KONSUMEN PADA RUMAH MAKAN TALAGO BIRU KOTA PEKANBARU Wiwit Yuliani; Endang Sutrisna
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi I Januari - Juni 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Consumer satisfaction is an important part of the product marketing concept, this is the background of this research. The implementation of good service quality and correct pricing in front of consumers is part of the supporting factors for customer satisfaction. This strategy is determined by the Talago Biru Restaurant in Pekanbaru City. This study aims to determine the effect of service quality and pricing on consumer satisfaction at the Talago Biru Restaurant in Pekanbaru City. The method used in this research is descriptive and quantitative, with the source of the data from this research comes from primary data obtained through the interview process and distributing questionnaires which are then tested statistically through the SPSS program and secondary data using product sales data for the Talago Biru Restaurant Pekanbaru City from 2016-2020. The analytical method used in this research is simple and multiple regression analysis, and through validity and reliability tests. In this study the results obtained are that Service Quality (X1) has a positive and significant effect on Consumer Satisfaction (Y), Pricing (X2) has a positive and significant impact on Consumer Satisfaction (Y), and Service Quality (X1) and Pricing (X2) has a positive and significant effect on Consumer Satisfaction (Y) at the Talago Biru Restaurant in Pekanbaru City. Keywords: Service Quality, Pricing, Customer Satisfaction
Improving the Quality of Education of Students through Tutoring in Karangmulyo Village, Pegandon Subdistrict, Kendal Regency Wiwit Yuliani; Desti Pamungkas; Kautsar Rizky Mahardika; Eva Maulidya; Muhammad Faiz Wibowo
PROSIDING SEMINAR NASIONAL PENDIDIKAN, BAHASA, SASTRA, SENI, DAN BUDAYA Vol. 3 No. 1 (2024): Mei : PROSIDING SEMINAR NASIONAL PENDIDIKAN, BAHASA, SASTRA, SENI, DAN BUDAYA
Publisher : Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mateandrau.v3i1.2012

Abstract

Quality education is an essential transformation tool that measures the progress of a nation and shapes competent human resources. However, the education system faces various challenges caused by budget limitations, unequal access, and the influence of the social environment that occurs in some areas. This research focuses on the tutoring program “Les Cemara” in Karangmulyo Village, Pegandon, Kendal, which aims to improve the quality of education of elementary school children through tutoring in English and mathematics. The research method used is descriptive qualitative with a teaching method using Jean Piaget's theory, namely mentoring. The basic principles of Piaget's theory such as schema, assimilation, accommodation, and equilibration are used to analyze how children acquire knowledge and develop their skills. The results show that the program can improve children's motivation to learn and the quality of their education. The use of Piaget's approach allows children to learn through active interaction and direct experience.
Co-Authors Desti Pamungkas Endang Sutrisna Eva Maulidya Kautsar Rizky Mahardika Muhammad Faiz Wibowo