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Pengaruh Usability dalam Self Service Technology Terhadap Kepuasan Pemustaka di Balai Layanan Perpustakaan Unit Grhatama Pustaka Yogyakarta Aulia Rahma Ritonga
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 7, No 1 (2022)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v7i1.11490

Abstract

Technological advances have an impact on library services. This can be seen from the change in services that were previously manual but now use technology. The existence of technology in circulation services then developed again by presenting self service technology (SST).One of the libraries that implements a self-service system is the Grhatama Pustaka Yogyakarta Library. Grhatama library has visitors who vary in terms of age and status, including students, students and workers. Usability is an attribute used to measure the quality of the interface used by the user. Usability in self-service technology in libraries can be used to determine whether a technology-based service is appropriate and easy to use by users.This study aims to determine the effect of the level of usability in the application of self-service technology on user satisfaction in the library unit Grhatama Pustaka Yogyakarta and users consisting of three groups, namely students, students and workers. Usability consists of effectiveness, efficiency, aesthetic appearance, terminology, navigation, and learnability. This study uses a survey method with a quantitative approach. The research sample was taken using purposive sampling technique. Data collection techniques used are questionnaires, observation, literature study and documentation. The results of this study indicate that there is an effect of usability self service technology on user satisfaction. In addition, there are differences in the level of influence of usability in self service technology on the satisfaction of the three groups of users in this study, namely students, students and workers
PERSEPSI PEMUSTAKA DINAS KEARSIPAN DAN PERPUSTAKAAN KABUPATEN PELALAWAN DALAM PENGGUNAAN OPAC Muhammad Rasyid Ridlo; Andika Gunawan; Himma Dewiyana; Nur’aini Nur’aini; Laila Hadri Nasution; Aulia Rahma Ritonga
Jurnal Warta Dharmawangsa Vol 17, No 2 (2023)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v17i2.3173

Abstract

ANALISIS USABILITY SOFTWARE GAMATECHNO (GT) PADA PERPUSTAKAAN UNIVERSITAS ISLAM NEGERI SUMATERA UTARA Dirmansyah Dirmansyah; Himma Dewiyana; Nur’aini Nur’aini; Laila Hadri Nasution; Aulia Rahma Ritonga; Kurnia Sandy Daputra
Jurnal Warta Dharmawangsa Vol 17, No 2 (2023)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v17i2.3179

Abstract

THE INFLUENCE OF DIGITAL LITERACY TRAINING ON THE PREVENTION OF CYBERBULLYING AND THE PROMOTION OF HARMONIZATION IN VIRTUAL SPACES AMONG STUDENTS OF JABAL NOOR INTEGRATED ISLAMIC JUNIOR HIGH SCHOOL humaizi humaizi; Aulia Rahma Ritonga; Endah Rundika Pratiwi
OPINI: Journal of Communication and Social Science Vol. 2 No. 3 (2025): November
Publisher : Academic Solution Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70489/6nb60b24

Abstract

This study examines the effectiveness of digital literacy training in preventing cyberbullying and fostering virtual harmonization among students of Jabal Noor Integrated Islamic Junior High School. Using a quantitative pretest–posttest one-group design, the research involved 33 students from grades VII–IX who participated in a digital literacy training program. Data were collected through validated questionnaires measuring awareness of cyberbullying prevention and skills in maintaining ethical communication in virtual spaces. The results showed a significant increase in the average score from 64.33 (pretest) to 73.82 (posttest), with a mean difference of 9.49 points. A paired sample t-test yielded t = 20.06, p < 0.001, indicating a highly significant effect. The findings demonstrate that digital literacy training not only enhances students’ understanding of online ethics but also reduces the tendency to engage in cyberbullying while promoting inclusive and harmonious digital interactions.