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Improving the Performance of Tax Bailiffs through Understanding the Effects of Job Characteristics, Job Demands, and Compensation Caecilia Diah Permatasari; Liswandi Liswandi; Yahya Agung Kuntadi
Jurnal Organisasi dan Manajemen Vol. 18 No. 1 (2022)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v18i1.2716.2022

Abstract

Purpose - Previous researches generally examined the performances of employee, nurse, lecturer and police officer while only a few of them examined tax bailiff's performance. Therefore the purpose of this research is to determine, analyze and obtain empirical evidence on the effect of job characteristics, job demands, and compensation on tax bailiffs’ performance. Methodology - This is a quantitative research with data collected from 130 tax bailiffs in 63 Tax Offices in Indonesia through questionnaires and analyzed using the Structural Equation Model SMART PLS 3.0. Findings - The results showed that job characteristics and compensation significantly positively affect work engagement. Job characteristics, job demands, and work engagement have a significant positive effect on performance. Meanwhile, job demands insignificantly affect work engagement, and compensation insignificantly affect performance. Originality - This research examined tax bailiffs’ performance which has a broad and significant impact on the achievement of state revenues. It contributes to understanding the relationship between job characteristics, job demands, and compensation on tax bailiffs' performance.
PENGARUH PENGAWASAN PIMPINAN, KEPATUHAN SOP DAN LINGKUNGAN KERJA TERHADAP KESELAMATAN KERJA KARYAWAN DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING DI PERKEBUNAN KELAPA SAWIT PT. AGRO ANDALAN KABUPATEN SEKADAU PROVINSI KALIMANTAN BARAT Dadam Saeful Bahri; Liswandi Liswandi; Yahya Agung Kuntadi
JURNAL LENTERA BISNIS Vol 11, No 3 (2022): JURNAL LENTERA BISNIS, September 2022
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v11i3.619

Abstract

This study aims to analyze the effect of leadership supervision, SOP compliance and work environment on employee safety with work discipline as an intervening variable. The independent variables of this research are leadership supervision, SOP compliance, and work environment. The intervening variable is work discipline and the dependent variable is work safety. The data used in this study were sourced from the perceptions of employees of PT. Mainstay Agro. The sampling technique used in this research is using random sampling method. To determine the sample size, the Solvin formula is used and so that the obtained sample size of 205 employees. To answer the research objectives, an analytical method is used, namely SEM PLS. The results of the study showed that leadership supervision, SOP compliance, work environment, and work discipline had a significant effect on work safety. In addition, this study also proves that leadership supervision, SOP compliance, and work environment have a significant effect on work discipline, so that the indirect effect test concludes that work discipline is able to mediate the influence of leadership supervision, SOP compliance, and work environment on work safety.Key words: Leadership Supervision, SOP Compliance, Work Environment, Work Discipline, Employee Safety