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All Journal Jurnal Good Governance Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Alih Aji Nugroho
Politeknik STIA LAN Jakarta
Humanities Social Sciences

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STRATEGI IMPLEMENTASI SMART CITY KOTA BANDUNG Azkha Ayunda Wahyudi; Yumna Rizki Widowati; Alih Aji Nugroho
Jurnal Good Governance Vol 18, No 1 (2022): Maret
Publisher : Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32834/gg.v18i1.460

Abstract

Smart city merupakan konsep pengelolaan kota yang berbasis Teknologi Informasi dan Komunikasi (TIK) agar kota menjadi lebih cerdas dan efisien di dalam pemanfaatan berbagai sumber daya yang ada, serta meningkatkan pelayanan dan kualitas kehidupan masyarakat kota dengan tetap mengedepankan keberlanjutan lingkungan hidup. Kota Bandung menjadi salah satu kota di Indonesia yang telah mengimplementasikan Konsep Smart City. Penelitian ini bertujuan untuk mengetahui bagaimana implementasi konsep Smart City di Kota Bandung, kemudian merumuskan strategi implementasi yang dapat diadopsi dalam pengembangan kawasan-kawasan Smart City di Indonesia. Dalam tulisan ini penulis mengacu pada teori Implementasi kebijakan direct and indirect impact on implementation yang terdiri dari empat variabel, yaitu komunikasi, sumber daya, disposisi, dan Birokrasi dengan menggunakan pendekatan kualitatif, menganalisis literatur dan data sekunder untuk menghasilkan tulisan deskriptif analitis tentang pengimplementasian Smart City di Kota Bandung. Hasil Penelitian menunjukkan implementasi kebijakan Smart City di Kota Bandung masih memiliki sejumlah permasalahan seperti Konsep Smart City yang belum tersosialisasi secara merata di masyarakatnya dan penerapan Smart City yang masih terfokus pada pembangunan teknologi, tetapi mengabaikan dimensi manusia dan institusi. Hal ini berimplikasi pada implementasi Smart City di Kota Bandung yang tidak optimal. Untuk mengatasi permasalah tersebut, strategi yang perlu dilakukan adalah dengan mengedepankan sinergitas dari semua sektor termasuk melibatkan partisipasi masyarakat serta melakukan perluasan skala ekonomi individu warga atau kelompok masyarakat. Kata kunci : Implementasi, Strategi, Smart City.
ANALISIS PENYELENGGARAAN PELAYANAN PUBLIK: SURVEI INDEKS KEPUASAN MASYARAKAT DI PEMDA KABUPATEN JAYAPURA TAHUN 2019 Alih Aji Nugroho; Keisha Dinya Sholihati; M. Rizki
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol 17, No 2 (2020): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v17i2.591

Abstract

 Quality public service with a high level of community satisfaction are the determinants of the success of local governments in realizing good governance and sustainable development. This paper aims to present empirical data related to public service practices in Jayapura Regency. The purpose of this study is to precisely measure service quality; determine the satisfaction index; and perform a theoretical-conceptual study on the implementation of public service delivery in Jayapura Regency as mandated by Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia No.14 of 2017 on Guidelines of Public Satisfaction Surveys for Public Service. The research method used is descriptive quantitative. Primary data were collected from community satisfaction survey to obtain the Jayapura Regency Community Satisfaction Index (IKM). Based on results of data processing, CSI for Yowari Hospital of Jayapura District is 2,69, while CSI for DPMPTSP of Jayapura District is 2,91, and Dispendukcapil obtained an average CSI value of 2,83. The CSI value of those three RGOs are all categorized as “C”, defined as “Not Good Enough”, which indicates that the need for public service management improvement is crucial, both in terms of infrastructure and employee’s competency in deliviring excellent services.
ANALISIS PENYELENGGARAAN PELAYANAN PUBLIK: SURVEI INDEKS KEPUASAN MASYARAKAT DI PEMDA KABUPATEN JAYAPURA TAHUN 2019 Alih Aji Nugroho; Keisha Dinya Sholihati; M. Rizki
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 17 No. 2 (2020): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v17i2.591

Abstract

 Quality public service with a high level of community satisfaction are the determinants of the success of local governments in realizing good governance and sustainable development. This paper aims to present empirical data related to public service practices in Jayapura Regency. The purpose of this study is to precisely measure service quality; determine the satisfaction index; and perform a theoretical-conceptual study on the implementation of public service delivery in Jayapura Regency as mandated by Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia No.14 of 2017 on Guidelines of Public Satisfaction Surveys for Public Service. The research method used is descriptive quantitative. Primary data were collected from community satisfaction survey to obtain the Jayapura Regency Community Satisfaction Index (IKM). Based on results of data processing, CSI for Yowari Hospital of Jayapura District is 2,69, while CSI for DPMPTSP of Jayapura District is 2,91, and Dispendukcapil obtained an average CSI value of 2,83. The CSI value of those three RGOs are all categorized as “C”, defined as “Not Good Enough”, which indicates that the need for public service management improvement is crucial, both in terms of infrastructure and employee’s competency in deliviring excellent services.
Co-Authors Azkha Ayunda Wahyudi Keisha Dinya Sholihati M. Rizki Muhammad Rizki Yumna Rizki Widowati