Immanuel Zai
(Orc ID : https://orcid.org/0000-0003-0155-2555) (Sinta ID : 6675772) STIE Amkop Makassar

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Analisis Penerapan Manajemen Risiko dan Mitigasinya (Studi Kasus Kebakaran Gudang JNE) Olivia Lysion; Immanuel Zai; Angelina Angelina; Septriana Septriana; Cindy Cindy; Jody Rivano; Wirawan Wirawan; Renata Indra Adiningtyas
Jurnal Mirai Management Vol 7, No 3 (2022)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v7i3.2895

Abstract

Abstrak Berlandaskan pada hasil studi lapangan yang dijalankan, pada PT. JNE menunjukkan terdapat beberapa risiko penghambat proses rantai pasok. Salah satu permasalahan ialah kebakaran gudang penyimpanan barang di JNE Express terletak di Jalan Perkapuran, Depok. Maka dari itu, peneliti melakukan analisa penerapan manajemen risiko dan mitigasinya pada JNE. Tujuan penelitian ini ialah mengetahui evaluasi penerapan manajemen risiko dan mitigasinya serta memahami cara menentukan jalur logistik baru pasca bencana kebakaran yang terjadi di PT.JNE. Teknik pengambilan sample ialah Purposive Sampling. Maka sampel pada penelitian ini adalah seorang kepala bagian HRD JNE. Proses wawancara berlangsung dengan cara melakukan tanya jawab saling bertatap muka antara peneliti dengan responden dan kemudian setelah mendapatkan hasil, peneliti mengolah data atau hasil melalui analisis. Penelitian ini menggunakan metode kualitatif case study yaitu dengan melakukan wawancara terhadap pihak JNE. Hasil dari penelitian ini ialah evaluasi penerapan manajemen risiko yang dilakukan JNE berupa Identifikasi kembali bahaya-bahaya, melakukan pemeriksaan, serta mengadakan pelatihan K3 dan pembentukan tim tanggap darurat. Kata kunci: Manajemen Risiko, Logistik, Mitigasi, Rantai Pasok Abstract Based on the results of field studies conducted, at PT. JNE shows that there are several risks that hinder the supply chain process. One of the problems was the fire in the goods storage warehouse at JNE Express located on Jalan Perkapuran, Depok. Therefore, researchers conducted an analysis of the implementation of risk management and its mitigation at JNE. The purpose of this study is to find out the evaluation of the application of risk management and its mitigation and to understand how to determine new logistics routes after the fire disaster that occurred at PT.JNE.The sampling technique was Purposive Sampling. The sample in this study was a head of the JNE HRD section. The interview process took place by conducting face-to-face debriefing between the researcher and the respondent and then after getting the results, the researcher would process them through analysis. The researcher uses a qualitative case study method, namely by conducting interviews with JNE. The results of this study are evaluating the implementation of risk management carried out by JNE in the form of re-identifying hazards, conducting inspections, and holding OHS training and forming an emergency response team Keywords: Risk Management, Logistic, Mitigation, Supply Chain
Pengaruh Penerapan Sistem Manajemen Sumber Daya Perusahaan (ERP) dalam Meningkatkan Kinerja Manajemen Rantai Pasok (SCM) Kafe Catarina Immanuel Zai; Stefhani Susanto; Fionna Angeline; Keltine Richelle Chan; Katherine Katherine; Michelle Go; Putry Surya
Jurnal Mirai Management Vol 8, No 1 (2023)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v8i1.4564

Abstract

In an era where all of these technological improvements have become commonplace, business movements are becoming very competitive. To maintain its competitiveness, a business must implement a competent and appropriate enterprise resource management (ERP) system that affects the performance of the business's Supply Chain Management (SCM). Catarina Cafe is a food and beverage business that has been operating since 1996. Catarina Cafe was chosen as the research subject in this project because of the consistency of product quality, high food taste, and comfortable cafe interior design, as well as its strategic location because it is in the middle of city, easy to find, has a large parking lot, and is frequently visited, so it has high opportunities for future business development. In this study, the authors will examine the performance of supply chain management (SCM) which is affected by the application of Catarina Cafe's enterprise resource management system (ERP) from the point of view of the sales process. This research was conducted using a qualitative descriptive research method and data collection was carried out through observation and interviews. Based on the research conducted, it can be concluded that Catarina Cafe has adopted effective enterprise resource management (ERP) sales procedures that result in customer satisfaction for Catarina Cafe's business. The limitations that the authors have in this study, namely the lack of quantitative data that can be analyzed so that the research cannot be carried out optimally. This research is expected to produce a solution to achieve the expected goals and stages of activities that can develop the Catarina Cafe business, especially in supply chain management (SCM) performance activities. This report discusses the supply chain management (SCM) performance activities of Catarina Cafe which are identified in the literature with the sales process theory or sales process under the influence of enterprise resource management (ERP) implementation. Keywords: Catarina Cafe, ERP, SCM, Sales Process