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Rini Arvikasari
Bengkalis State Polytechnic
Economics, Econometrics & Finance

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Consumer Description Analysis Of Realme Smartphone Product Quality On Customer Satisfaction (Case Study in Bengkalis Community) Rini Arvikasari
JURNAL EKBIS Vol 23, No 1 (2022): EKBIS (Jurnal Analisis, Prediksi dan Informasi
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (316.097 KB) | DOI: 10.30736/je.v23i1.1149

Abstract

This study aims to determine the quality of realme smartphone products based on the level of user satisfaction, especially in the Bengkalis area. This research is a descriptive quantitative study that describes the responses of smartphone users from the Bengkalis realme. The sample in this study was a hundred users of realmee smartphone products. Based on the results of the analysis of the questionnaire that has been divided, it can be seen that all indicators get a good average score. Thus, it can be concluded that realme products have good quality and provide satisfaction for users or customers
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