Ansar Daghouri
Hassan 1st University

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Integrated framework studying contribution of information system to firm performance Ansar Daghouri; Khalifa Mansouri
Indonesian Journal of Electrical Engineering and Computer Science Vol 27, No 1: July 2022
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v27.i1.pp375-385

Abstract

The main purpose of this paper is to study the correlation between information system (IS) success and firm performance based on two evaluation models already construct. The first model allowed to define the criteria and sub-criteria for evaluating the firm performance and the second model consisted of evaluating the IS success. Our contribution is to formalize a decision-making process based on the criteria of the two models as well as the weights generated by the implementation of the analytic hierarchy process (AHP) method to construct the influence diagrams that will allow us to trace the causal links between the two models. This approach has been implemented in three sectors chosen according to their use of information systems. The results obtained confirmed that the evaluation models are sectorial and therefore even the influence diagrams, hence the difficulty of studying the contribution of the IS success in achieving the firm performance with a general and generic approach.
Implementation of a decision support process for evaluating the correlation between IT investment and of information systems success Ansar Daghouri; Khalifa Mansouri
International Journal of Electrical and Computer Engineering (IJECE) Vol 13, No 1: February 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijece.v13i1.pp948-956

Abstract

The main objective of this paper is to study the correlation between investment in information technologies and especially information systems and information system success based on data collection and a multi-criteria decision-making approach using technique for order preference by similarity to ideal solution (TOPSIS) and analytical hierarchy process (AHP) methods. The criteria of the hierarchical model for evaluating the information system success are chosen from Delone and McLean information systems (IS) success model. The proposed approach has been implemented in 3 sectors recognized by their variation in the use of information systems: the financial sector, the service companies sector, and the construction industry sector. Therefore, the results of this implementation show that massive investment in information systems does not always guarantee good information system success, and information system success is not always the result of massive investment in the information system.