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All Journal International Journal of Electrical and Computer Engineering Indonesian Journal of Electrical Engineering and Computer Science
Khalifa Mansouri
Hassan II University
Computer Science & IT Electrical & Electronics Engineering

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Journal : International Journal of Electrical and Computer Engineering

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Implementation of a decision support process for evaluating the correlation between IT investment and of information systems success Ansar Daghouri; Khalifa Mansouri
International Journal of Electrical and Computer Engineering (IJECE) Vol 13, No 1: February 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijece.v13i1.pp948-956

Abstract

The main objective of this paper is to study the correlation between investment in information technologies and especially information systems and information system success based on data collection and a multi-criteria decision-making approach using technique for order preference by similarity to ideal solution (TOPSIS) and analytical hierarchy process (AHP) methods. The criteria of the hierarchical model for evaluating the information system success are chosen from Delone and McLean information systems (IS) success model. The proposed approach has been implemented in 3 sectors recognized by their variation in the use of information systems: the financial sector, the service companies sector, and the construction industry sector. Therefore, the results of this implementation show that massive investment in information systems does not always guarantee good information system success, and information system success is not always the result of massive investment in the information system.
Co-Authors Abderrahim Khalidi Ansar Daghouri Bakhouyi Abdellah Ennadafy Hamza Jammoukh Mustapha Lahcen Amhaimar Mohamed Bayjja Nissabouri Salah Younes Nadir