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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat INSPIRASI (JURNAL ILMU-ILMU SOSIAL)
Zainuddin Nasution
Universitas Islam Sumatera Utara
Humanities Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences Other

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ANALISIS KENAIKAN BPJS KESEHATAN TERHADAP PELAYANAN KESEHATAN MASYARAKAT DI PUSKESMAS TELADAN KECAMATAN MEDAN KOTA Majid Dalimunthe; Zainuddin Nasution
INSPIRASI : JURNAL ILMU-ILMU SOSIAL Vol 17, No 1 (2020)
Publisher : STKIP PGRI TULUNGAGUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/insp.v17i1.3049

Abstract

This study aims to analyze the increase in the rate of BPJS health for public health services at model health centers.  by using five dimensions of health service quality, namely: Reability, Tangibles, Responsiveness, Assurance, Empathy.  The research location is at the model health center in the Medan City sub-district.  The sample in this study amounted to ten informants.  That this research uses descriptive method.  Based on the results of research and data analysis from respondents from the five dimensions of the quality of public services that were determined, good results were obtained.  The quality of health services at the puskesmas on the dimension of reliability provides services accurately or without errors, on the tangible dimension of service quality in the neatness of the officer's discipline.  and on the responsiveness of the puskesmas employees who greet each patient and patient's family from the assurance point of the officers who serve in a friendly manner and can create a good first impression for the patients and visitors to the puskesmas, from the empathy of the puskesmas an exemplary service provided to each patient in accordance with the mission of the puskesmas  to his patients.
IMPLEMENTATION OF COVID-19 DIRECT CASH ASSISTANCE (BLT) IN SERDANG BEDAGAI DISTRICT Zainuddin Nasution; Anwar Soleh Purba; Saiful Ahyar Purba
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2023): Volume 4 Nomor 2 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

It is important to know what the problems are in implementing the Covid-19 BLT Implementation. Because we can use the problems that occur as a strategy if almost the same problem reappears. The data collection method used in this research is qualitative. Collecting data in this study used the implementation model theory of Marilee S. Grindle. There are several variables in the process of determining success in implementation, including interests involved, types of benefits, degree of change involved, location of decision-making, program implementers, and resources involved. The results of the discussion and research that has been carried out, the results obtained are the Implementation of Direct Cash Assistance Covid - 19 in Serdang Bedagai Regency. Based on the discussion at the beginning, it can be concluded that the Covid-19 BLT in Pematang Pelintahan Village in 2020 is determined by several aspects, namely: Interests Affected, where many families have not received assistance at all. Type of Benefit, using BLT money will not necessarily be prosperous because the money you get is only enough for your daily needs. Desired Degree of Change, where the village office has the wrong target in registering people who are eligible for assistance. Location of Decision Making, where the accuracy of the target starts right because it goes through processes and procedures. Program Executors, by the education they have Bachelor's degrees so their ability to identify and solve problems quickly. Resources Involved, there are facilities and infrastructure support in the form of buildings, motorbikes, tables, chairs, and office stationery.
Co-Authors Anwar Soleh Purba Majid Dalimunthe Saiful Ahyar Purba