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All Journal Journal of Vision and Ideas (VISA)
Tarmiji Hamid Siregar
Universitas Islam Negeri Sumatera Utara
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Analisis Pelaksanaan Administrasi Pelayanan di Bidang Penanaman Modal pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Tarmiji Hamid Siregar
VISA: Journal of Vision and Ideas Vol 2 No 3 (2022): VISA: Journal of Vision and Ideas
Publisher : LPPM IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (241.256 KB) | DOI: 10.47467/visa.v2i3.1343

Abstract

This study aims to describe and analyze the implementation of service administration in the investment sector at the Medan City Investment and One Stop Integrated Service Office. In this study to collect data the author uses library research methods (Library Research). This technique aims to strengthen the facts in comparing the differences or similarities between theory and practice that the author is researching on the problem related to "Analyzing the implementation of Service Administration in the Investment Sector at the Medan City Investment and One-Stop Integrated Service Office". The results of the analysis of the implementation of service administration in the investment sector at the Medan City DPMPTSP have not been maximized and need improvement, seen from the efforts to improve the quality of services regarding ease of access which are still not maximized due to lack of socialization to the community, and the punctuality of completing the permit issuance. Suggestions from this research are to further improve the quality of service in terms of timely completion of permits and the performance of all employees in providing services to the community Keywords: Quality, Service, Licensing
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