Yanuk Wulandari
Fakultas Kesehatan Masyarakat, Universitas Ahmad Dahlan, Yogyakarta

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HUBUNGAN ANTARA BEBAN KERJA, STRES KERJA DAN TINGKAT KONFLIK DENGAN KELELAHAN KERJA PERAWAT DI RUMAH SAKIT ISLAM YOGYAKARTA PDHI KOTA YOGYAKARTA Hariyono, Widodo; Suryani, Dyah; Wulandari, Yanuk
Jurnal Kesehatan Masyarakat (Journal of Public Health) Vol 3, No 3 (2009): Jurnal Kes Mas FKM UAD September 2009
Publisher : Universitas Ahmad Dahlan

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Abstract

Background :  Hospital are organizations that are running health service to the society in certain area of coverage. In giving its service, there is residential service that dominates the services available. It’s because the service giving such contribution for patient care. According to the medical record RSIY PDHI in the current 2 months the residential service experiences increase of patient number, about 10 percent. Thus however causes  the service burden increased and  if it’s continuing may causing fatigue that decreases the services quality. A lot of work may give trouble and stress to the nurses. This research’s goal is to figure out relation between burden or work, jon stress, and the level of conflict to nurse’s exhaustion in RSIY PDHI.Methods :  This research was a quantitative research using analytical survey method (explanatory study) with cross sectional plan of research. Samples are nurses of residential service, 52 persons in number. This research utilizes questionnaire and data analysis with chi-square equation (?=0.05).Results :  This research showed there are strong relationship between burden of work, job stress, and  the  level of conflict to nurse’s exhaustion among  the nurses with  level of significance burden of work (?=0.000), job stress (?=0.026), and the level of conflict (?=0.000).Conclusion :  Any  relation between burden of work with nurse’s  exhaustion  in  residential  service. Any relation between job stress with nurse’s exhaustion and any relation between the level of conflict with nurse’s exhaustion. That’s way it’s needed to develop the nurse’s career, well stress management, and conflict optimizing that the nurses would be kept motivated in working that it would tackle nurse’s exhaustion. Keywords: Burden of Work, Job Stress, The Level of Conflict, and Nurse’s Exhaustion