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p-Index From 2021 - 2026
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This Author published in this journals
All Journal Jurnal Fokus Manajemen Jurnal Akuntansi, Manajemen dan Bisnis Digital
Niki Aulia
Fakultas Ekonomi dan Bisnis Islam, Universitas Islam Negeri Sumatera Utara
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analysis of Clean Water Distribution Network System and Service Quality on Customer Satisfaction (Case Study of PDAM Tirtanadi, Cemara Branch, Medan City, North Sumatra Province) Niki Aulia; Wahyu Syarvina
Jurnal Fokus Manajemen Vol 2 No 1 (2022): MAY
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v2i1.2160

Abstract

This study aims to determine the water demand in 2021 in the drainage area of ​​PDAM Tirtanadi, Cemara Branch, Medan City, to determine the quality of services provided by PDAM Tirtanadi Cemara Branch, Medan City in meeting water needs for customer satisfaction. In this study, the author uses descriptive research with qualitative data types, because this research seeks to explain a fact or reality of certain social phenomena as they are and provide a subjective picture of the circumstances or problems that may be encountered. This is in accordance with the type of research that is intended to provide an overview of the clean water network system and service quality of the Regional Drinking Water Company (PDAM) Tirtanadi, Cemara Branch, Medan City. PDAM Tirtanadi produces water for the spruce area of ​​215,878,752 m, and PDAM Tirtanadi, Cemara Branch distributes water of 82,050,000 m, with a total water loss of 75,949,349 m. Based on this data, the water balance of PDAM Tirtanadi, Cemara Branch, Medan City experienced a surplus, which means that the PDAM is able to meet water needs in the Cemara area.
Application of Change Strategy to Business in the Covid-19 Pandemic Period (Case Study on MSME Bakor Medan) Niki Aulia; Nuri Aslami
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 1 No 2 (2022): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v1i2.2646

Abstract

This research was attempted to identify the business strategy applied by Micro, Small and Medium Enterprises (MSMEs) actors in experiencing the COVID-19 pandemic in one of the area's city zones. The research subject is an effort to eat with the Bakor Area business brand which is located on Jln. Tempuling City Area. The procedure used is a qualitative research procedure with a descriptive approach. From the results of the research, it is known that MSMEs named Bakor Area know that the exploitation of the internet and social tools as a sales tool and assisted by good quality products and services as a business strategy that is right for application, especially in the midst of the COVID-19 endemic, can not only maintain sustainability Efforts can also increase the network and create a good view of the customers, thereby encouraging the development of the business sector
Co-Authors Nuri Aslami Wahyu Syarvina