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All Journal BHIRAWA LAW JOURNAL
Diah aju wisnuwardhani
Fakultas Hukum Universitas Merdeka Malang

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Perlindungan Hukum Konsumen dalam Transaksi Electronic Commerce melalui Bukalapak Chandra Supriyanto; Hendra Djaja; Diah aju wisnuwardhani; Khotbatul Laila
Bhirawa Law Journal Vol 1, No 2 (2020): November 2020
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (187.259 KB) | DOI: 10.26905/blj.v1i2.5487

Abstract

E-commerce transactions in this era become one of the business models that are in great demand by the people of Indonesia. The development and progress of information technology is so fast that it causes changes in the activities of human life in various fields which have directly affected the birth of new forms of legal action. Internet support makes online business more attractive to many people, because of the convenience offered. Marketplace or online trading sites become a new choice that offers convenience and security in e-commerce transactions. One marketplace that offers convenience and security in e-commerce transactions is Bukalapak. There is no comprehensive legal protection in accordance with the Rules for the Use of Bukalapak. Consumers are still the weakest party if a problem occurs because the model built contains a standard clause in it. Therefore, the protection of consumers in online buying and selling transactions needs to be considered
Perlindungan Hukum Pelaku Usaha Online dalam Transaksi Jual Beli Online melalui Sistem Cash On Delivery Nabila Alifa Ch; Diah Aju Wisnuwardhani
Bhirawa Law Journal Vol 3, No 2 (2022): November 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/blj.v3i2.8950

Abstract

Buying and selling is an activity based on an agreement with the deliveryof (leveraging) and paying the agreed nominal between those who bindthemselves to buying and selling activities. With the development of the CashOn Delivery transaction system, in this case the background of this research isas a solution to legal issues related to how legal protection and legal remediesare carried out by business actors Trading Through Electronic Systems (PMSE)from the consequences of consumer negligence in educating themselves asconsumers. properly. This study uses a juridical-normative research methodthat focuses on formal norms (laws and regulations) in Indonesia. Thisstudy provides results that online business actors can still or can take legalefforts to protect their rights as business actors who carry out online buyingand selling transactions with consumers with the COD system with 2 legalremedies (Non-Litigation and Litigation). However, in dealing with legalissues in a civil manner, business actors can carry out non-litigation effortssuch as consultation, negotiation, conciliation, mediation which are easy, fastand economical.