Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal Indonesian Treasury Review: Jurnal Perbendaharaan, Keuangan Negara dan Kebijakan Publik
Jamila Lestyowati
Badan Pendidikan dan Pelatihan Keuangan
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Tingkat Kepuasan dan Kepentingan Pengguna Aplikasi SAKTI dengan PIECES Framework Heru Pudyo Nugroho; Jamila Lestyowati
Indonesian Treasury Review: Jurnal Perbendaharaan, Keuangan Negara dan Kebijakan Publik Vol 5 No 2 (2020): Indonesian Treasury Review: Jurnal Perbendaharaan, Keuangan Negara dan Kebijakan
Publisher : Direktorat Jenderal Perbendaharaan, Kementerian Keuangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (446.751 KB) | DOI: 10.33105/itrev.v5i2.188

Abstract

This study aims to analyze the level of satisfaction and importance of Sistem Aplikasi Keuangan Tingkat Instansi (SAKTI) users, the strengths and weaknesses of SAKTI, and the components that need to be improved. The study used descriptive quantitative methods with primary data from 45 respondents. They are SAKTI users from the piloting office units in regional offices of DJP in Central Java and Yogyakarta. The data analysis method is the Importance Performance Analysis (IPA) method in the evaluation of SAKTI information systems with PIECES framework consisting of six attributes, namely Performance, Information, Economy, Control, Efficiency, and Service. The results showed that all PIECES variables of level of importance are very important. All PIECES attributes have a negative gap value. It means that the satisfaction value is below their expectations. Based on the IPA analysis, it was found that there were 12 PIECES items in quadrant A as the main priority for improvement.
Co-Authors Heru Pudyo Nugroho