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All Journal Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Proceeding International Seminar of Islamic Studies
Ulen Bangun
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ANALYSIS OF THE LEVEL OF PUBLIC UNDERSTANDING OF ISLAMIC BANKING (CASE STUDY OF THE PEOPLE OF PEKAN KUALA VILLAGE, KUALA DISTRICT, LANGKAT REGENCY Ulen Bangun; Listiadiyanti Br Sitepu
Proceeding International Seminar of Islamic Studies INSIS 2 (January 2021)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

This study aims to determine the analysis of the level of public understanding of Islamic banking (Case Study of the People of Pekan Kuala Village, Kuala District, Langkat Regency).This study uses a descriptive method using qualitative data.The results of this study indicate that the understanding of the community about Islamic banksin theKelurahan Pekan Kuala, Kuala Subdistrict, Langkat Regency isthat thecommunity only knows about the existence of Islamic banks but does not understand Islamic banks in detail.Only some peoplewhounderstand aboutIslamicbanksand some even don't know about Islamic banks at all.Most people don't know about products andserviceswhatever is in the Islamic bank.Lack of understanding from people as minimnya dar information obtaineditheIslamic banks as well as media such as television,mediaprint andmediasocial causes people not knowing what it was Islamic banks as well as any productjustin Islamic banks.The factorsthatcause the level of understanding of the people of Pekan Kuala Kelurahan, Kuala Subdistrict, Langkat Regency, about Islamic banking are smaller than conventional banking, namely: Knowledge, Past Experiences, Social or Environmental Factors, andInformationFactors. Keywords: Community Understanding Level, Islamic Banking
LEADERSHIP DYNAMICS AND QUALITY MANAGEMENT: ENHANCING AMIL PERFORMANCE IN ZAKAT INSTITUTIONS Riski Aseandi; Ulen Bangun; Siti Mujiatun; Meisya Darus
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18502851

Abstract

This study investigates the influence of transformational and transactional leadership styles on the performance of zakat officers (amil) in zakat institutions in Medan City, with Total Quality Management (TQM) examined as a mediating variable. Utilizing a quantitative approach, data were collected from 31 amil zakat through a structured questionnaire, and analyzed using Structural Equation Modeling (SEM) with SmartPLS to test direct and indirect relationships among variables. The results reveal that both transformational and transactional leadership significantly affect amil performance, but transformational leadership exerts a stronger impact in driving performance and supporting TQM implementation. TQM itself plays a critical mediating role, amplifying the influence of both leadership styles on performance outcomes. These findings suggest that leadership effectiveness in zakat institutions is not solely determined by leaders’ behavior but also depends on the organization’s ability to institutionalize comprehensive quality management practices. The study enriches the understanding that combining visionary, inspirational, and adaptive leadership with a quality-oriented organizational culture is key to fostering professionalism and accountability among amil zakat. This research contributes practically by highlighting the importance of prioritizing transformational leadership supported by consistent TQM application as a relevant strategy to enhance governance, transparency, and public trust in zakat institutions in Medan
Co-Authors Listiadiyanti Br Sitepu Meisya Darus Riski Aseandi Siti Mujiatun