Muslimatul Husnah Batubara
Universitas Islam Negeri Sumatera Utara

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Changes in Consumer Behavior in Water Use Resulting in an Increase in Monthly Water Account Arrears Since the Covid-19 Pandemic (Case Study of PDAM Tirtanadi Cemara Branch, North Sumatra Province) Muslimatul Husnah Batubara; Wahyu Syarvina
Journal of Indonesian Management (JIM) Vol. 2 No. 1 (2022): March
Publisher : Penerbit ADM Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.442

Abstract

Changes in Consumer Behavior in Water Use Result in an Increase in Monthly Water Account Arrears Since the Covid-19 Pandemic, at PDAM Tirtanadi, Cemara Branch, North Sumatera Province. This research is a quantitative descriptive that aims to determine the level of service in the company's management of customers in paying for clean water use, and aims to see the causes and obstacles that occur to the increase in arrears in water accounts which have increased due to changes in water use since the covid-19 pandemic. The unit of observation in this study is the report on water account arrears for the months November 2020 – November 2022. The types of data used in this study are primary data and secondary data. The method of analysis in this study is from supporting document sources, and uses descriptive statistics on the report of the arrears balance, providing an overview or description by displaying a diagram of the monthly increase in water account arrears since the covid-19 pandemic. The results of this study indicate that the service and management of the company are good and well maintained, but there has been a change in consumer behavior in usage since the covid-19 pandemic which has increased which has resulted in an increase in monthly water payment account arrears.
Supply Chain Management Strategy for MSMEs in Reducing Unemployment in Medan City Muslimatul Husnah Batubara; Siti Aisyah
Journal of Indonesian Management (JIM) Vol. 2 No. 3 (2022): September
Publisher : Penerbit ADM Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i3.775

Abstract

It is impossible to disentangle the contribution of industries and MSMEs present in different parts of Indonesia from the country's rising economic growth. As a result, SMEs confront a variety of challenges, including fiercer competition, trouble accessing finance, underutilized marketing, a lack of superior resources, restricted access to suppliers, the emergence of new rivals, and a lack of preparedness for the unexpected. The supply chain management process takes these issues into account. It is anticipated that micro, small, and medium-sized firms (MSMEs) will play a crucial role in the development of the populace's economy. MSMEs are anticipated to be able to overcome poverty, the traditional development barrier. The goal of this study is to develop a better supply chain management plan that will benefit the residents of Medan, especially MSMEs, and help to lower the unemployment rate. This study uses a qualitative methodology. the collection of data through surveys and the use of website-based supporting materials. As a result, the study's findings show that Medan's unemployment rate has gone up. Many causes, including the rising number of high school graduates who don't pursue higher education, contribute to the rise in the number of unemployed people in the city of Medan. MSMEs thus contribute significantly to lowering the unemployment rate in the city of Medan. The growth of MSMEs is hampered by a number of problems, which prevent them from developing to their full potential. The lack of money, the employment of less labor, and poorly functioning marketing are some of the challenges faced by MSMEs. So in order to lower the unemployment rate, researchers apply a supply chain method.