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Menelisik Kinerja Pegawai Berbasis Total Quality Manajemen (Studi Pada Bank Sulselbar Makassar) Nurfadila Nurfadila; Fifi Nurafifah Ibrahim
Jurnal Ilmu Ekonomi dan Sosial (JIES) Vol 9, No 3 (2020): November 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jies.v9i3.9810

Abstract

This study aims to explain the performance of employees based on Total Quality Management at Makassar Sulselbar Bank. This research is a qualitative research using a symbolic approach using informant sampling techniques. Location of the study was at the Makassar Bank Sulsebar Office The results of this study indicate the services provided by Bank Sulselbar are good. This can be seen by the type of services provided, starting from the aspect of Focusing on the Process (Process-centered) in terms of the availability of the products offered to the continuous improvement in aspects of management style in improving the quality that is seen from the maximum SOP of the services provided to customers with customer satisfaction and make customers feel comfortable and satisfied with the services provided. In improving the quality of its services to customers, the management and units of Bank Sulselbar try as much as possible in implementing several aspects of TQM. I This is evidenced by several aspects of the characteristics of TQM that have been applied at Bank Sulselbar such as the focus on customers, communication created in harmony, style management that has been running optimally, the implementation of the vision and mission that has also been implemented well, the unity of purpose and the involvement and empowerment of employees.
LAPORAN KEUANGAN INTERIM BAGI SUSTAINABILITY RUMAH TANGGA SAKINAH MAWADDAH WARAHMAH Tenriwaru Tenriwaru; Fatma Azzahra; Fifi Nurafifah Ibrahim
Jurnal Manajemen dan Kewirausahaan Vol 14, No 1 (2022): Edisi Januari
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v14i1.27012

Abstract

This study aims to determine the interim financial statements to form sustainability in the sakinah mawaddah warahmah household. The method used in this study is a qualitative method with a phenomenological research approach. This research uses primary data in collecting data by interview and documentation study. There were five informants in this study who were in the city of Makassar which was the place of research. All informants are housewives who have a major role in managing household finances. The results of this study indicate that the role of household financial accounting in the three categories studied are; Planning in which all informants plan with the same capital, namely by planning household needs every month at the beginning of the month by estimating how much costs will be incurred during the next month. The recording made by the informant is not a recording of every transaction. Decision-making carried out by informants always involves the head of the household if the decision-making is related to important matters or large transactions, but in the recording category it has not been applied properly by housewives and some informants did not record. The important role of accounting and the benefits of applying accounting in married life is useful for knowing the distribution of income and expenses in meeting household needs, making household finances detailed and well organized. Used as an accountability in the financial welfare of a sakinah mawaddah warahmah household.
Village Owned Enterprise Financial System Management Fifi Nurafifah Ibrahim
Advances in Community Services Research Vol. 1 No. 1 (2023): September - February
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v1i1.51

Abstract

In order to make the BUMDes program successful, the community service activity team, the Accounting Department of the UMI Faculty of Economics and Business, held a community service activity entitled Management of the Financial System of Timbuseng Village-Owned Enterprises, Patalassang District, Kab. The results achieved after this activity were increasing the knowledge of village officials and BUMDes officials (BUMDes chairmen and members/staff) regarding how to manage finances in terms of recording accurate, transparent and accountable budget items. The service team also provides hands-on training in the form of case examples and solutions related to the financial management of Village-Owned Enterprises to the community, especially village officials who manage BUMDes. This training process was also carried out by sharing and discussing the problems faced by partners and the service team immediately responded by providing solutions related to the obstacles encountered. From the results of guidance and counseling to partners regarding increasing understanding and knowledge about BUMDes governance, it appears that the partners have maximized results. This is because the information that partners have so far obtained is minimal and there has even been a mistake in the special management of recognition and in terms of legal entities so that through guidance and counseling, accurate information is provided for partners.