Ria Trisnomurti
Dosen STIH Awang Long Samarinda

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Peran Kepala Desa Dalam Meningkatkan Pelayanan Publik Desa Karang Tunggal Helmi; Sudarno; Ria Trisnomurti
Collegium Studiosum Journal Vol 2 No 1 (2019): Collegium Studiosum Journal
Publisher : LPPM STIH Awang Long

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (176.397 KB)

Abstract

This study uses an empirical legal research method using an individual personality approach in order to determine the role of the village head in improving public services at the Karang Tunggal Village Office, located in Tenggarong Seberang District, Kutai Kartanegara Regency, East Kalimantan Province. Sources of data used in this study use primary data sources and secondary data sources. The collection technique used in this research is observation, document study, literature study and interviews. Data analysis used qualitative analysis which presented descriptively. Public services are one of the variables that measure the success of an organization, if the public services performed are of the best quality, the implementation of these services can be said to be successful and successful in a service implementation. The description based on the results of this study is that the Head of Karang Tunggal Village plays a major role in improving public services at the Karang Tunggal Village Office by paying attention to service quality, improving the performance of Village officials, improving human resources of Village officials, public service ethics, service management concepts, excellent service in public services, and supervision of public services.
Implementasi Kebijakan Pengembangan Pariwisata Di Provinsi Kalimantan Timur Muhamad Japri; Sitti Aisyah; Ria Trisnomurti; Solikin
Collegium Studiosum Journal Vol 3 No 1 (2020): Collegium Studiosum Journal
Publisher : LPPM STIH Awang Long

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (155.361 KB) | DOI: 10.56301/csj.v3i1.174

Abstract

Tourism is a service trade industry that has a complex regulatory mechanism because it includes the arrangement of the movement of tourists from their home country to return to their home countries. To be able to achieve the success of tourism development, cross-sectoral support programs are required which is a program that is expected to be carried out by various agencies / other institutions that will help determine the success of cultural development and tourism. This study aims to (a) know and review the implementation of tourism development policy in East Kalimantan Province and (b) know and review the readiness of government officials in implementing the program. Research methods in the form of empirical legal research using primary and secondary data support and utilizing persuasive approaches in the form of interviews. The results show that the implementation of tourism development policy favors nature conservation and the strategies used in attracting tourists to East Kalimantan. Obstacles often faced by the East Kalimantan Provincial Government in implementing tourism development policies include the lack of seriousness of local and municipal governments to support the work programs of the Tourism Office.