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Netty Laura S
FEB Universitas 17 Agustus 1945 Jakarta

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PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN JOB SATISFACTION TERHADAP TURNOVER INTENTION MELALUI KOMITMEN ORGANISASI SEBAGAI PEMODERASI Sihar Tambun; Netty Laura S; Lukiyana Lukiyana; Virly Prakashita
MEDIA MANAJEMEN JASA Vol 7, No 2 (2019): MEDIA MANAJEMEN JASA
Publisher : UNIVERSITAS 17 AGUSTUS 1945 jAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52447/mmj.v7i2.2500

Abstract

ABSTRAK Tujuan penelitian ini adalah untuk menganalisis peran perceived organizational support dan job satisfaction terhadap turnover intention karyawan yang dimoderasi oleh komitmen organisasi. Penelitian ini menggunakan jenis penelitian kuantitatif dengan teknik pengambilan data primer melalui penyebaran kuesioner. Populasi dalam penelitian ini di PT. Lazada E-Logistics. Pengambilan sampel penelitian ini teknik sampling Random Sampling. Jumlah data sebesar 111 responden yang diambil melalui kuisioner dengan menggunakan metode analisis data Partial Least Square (PLS). Berdasarkan uji statistik, hasil penelitian menunjukkan bahwa perceived organizational support berpengaruh secara tidak signifikan positif terhadap turnover intention, sedangkan job satisfaction berpengaruh signifikan negative terhadap turnover intention. Moderasi komitmen organisasi berpengaruh tidak signifikan positif pada perceived organizational support terhadap turnover intention. Moderasi komitmen organisasi berpengaruh tidak signifikan negatif dan dapat memperlemah job satisfaction terhadap turnover intention.Kata Kunci: Persepsi Dukungan Organisasi, Kepuasan Kerja, Intensi Perputaran, Komitmen Organisasi ABSTRACT The purpose of this research is to analyze the role of perceived organizational support and job satisfaction to turnover intention employee who moderated by commitment organization. The kind of research quantitative was used in the study technique of the receipt of the primary data through the distribution of the questionnaire. Population in this experiment in PT. Lazada E-Logistics. The sample collection this research sampling technique random sampling. The amount of data as much as 111 respondents is drawn in through the method of analysis of the questionnaire was by using the method of analysis data Partial Least Square (PLS). Based on the statistics, the research results show that perceived organizational support had a positive effect insignificant on the turnover intention, while job satisfaction significant negative impact on turnover intention. Moderation commitment organization insignificant of perceived organizational support on turnover intention. Moderation commitment organization influential insignificant and has only been weakened the influence on job satisfaction to turnover intention.Keywords: Perceived Organizational Support, Job Satisfaction, Turnover Intention,  Commitment Organization
PENGARUH THINKING STYLE DAN SERVANT LEADERSHIP TERHADAP KINERJA KARYAWAN YANG DI MODERASI DENGAN PENERAPAN K3 Riris Rotua Sitorus; Netty Laura S; Ari Soeti Yani; Muhamad Nur Ichsan
MEDIA MANAJEMEN JASA Vol 7, No 1 (2019): MEDIA MANAJEMEN JASA
Publisher : UNIVERSITAS 17 AGUSTUS 1945 jAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (574.051 KB) | DOI: 10.52447/mmj.v7i1.2452

Abstract

ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh thinking style dan servant leadership terhadap kinerja karyawan dengan penerapan dan pengawasan k3 sebagai variable moderating. Metode pengumpulan data menggunakan random sampling. Jumlah data sebesar 72 responden yang diambil melalui kuisioner dengan menggunakan metode analisis data partial least square (PLS). Berdasarkan uji stastik, hasil penelitian menunjukan bahwa thinking style tidak berpengaruh signifikan terhadap kinerja karyawan, sedangkan servant leadership berpengaruh positif terhadap kinerja karyawan.  Penerapan K3 berpengaruh positif terhadap kinerja karyawan Moderasi K3 memperlemah negative dan tidak signifikan terhadap kinerja karyawan .sedangkan moderasi K3 memperlemah etika kinerja karyawan secara negative dan tidak signifikan.Kata Kunci: thinking style , servant leadership , kinerja karyawan ABSTRACK            This study aims to determine the effect of thinking style and servant leadership on employee performance by applying and monitoring k3 as a moderating variable. The method of collecting data uses random sampling. The amount of data for 72 respondents was taken through questionnaires using the method of partial least square (PLS) data analysis. Based on the stastic test, the results of the study show that thinking style does not have a significant effect on employee performance, while servant leadership has a positive effect on employee performance. the application of K3 has a positive effect on employee performance. K3 moderation weakens negatively and is not significant towards employee performance while K3 moderation weakens the ethics of negative employee performance and is not significant.Keywords: thinking style, servant leadership, employee performance