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The Evaluation Of Sales Promotion In Jakarta Retail Business Joseph M.J. Renwarin
Jurnal Manajemen Vol. 23 No. 2 (2019): June 2019
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v23i2.471

Abstract

The occurrence of the gap phenomenon between Indonesia's economic growth and population has increased but the retail market has declined. Therefore, the purpose of research is to find out how much the relationship between sales promotions and customer satisfaction in Matahari stores. The research method uses a quantitative approach with accidental sampling method through the distribution of questionnaires to 100 retail customers. The result of this research is the relationship between sales promotion and increasing customer satisfaction. The management should focus on midnight sale and member membership because it has a significant impact on customer satisfaction. The voucher discount variable and buy two get one free have not significant on customer satisfaction. In the next future, the research focuses on the increase of online shore sales promotion.
Pengaruh Store Atmosphere, Lokasi Dan Variasi Menu Terhadap Keputusan Pembelian Genesius Genesius; Joseph M.J. Renwarin
STREAMING Vol. 2 No. 1 (2023): STREAMING BUSINESS JOURNAL
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/mherrk45

Abstract

Pempek in the Kemayoran area has a unique product taste, which is a taste that fits the taste of Jakarta people without losing its Palembang specialty that cannot be found elsewhere. There are also many small and medium-sized pempek businesses there, one of which is Pempek G Putra, which has been selling since 1990. This study aims to see whether the variables storing atmosphere, location and menu variations have a significant effect on purchasing decisions in Pempek G Putra amidst many rivals. The survey method with questionnaires through google form to 201 respondents, data filling techniques purposive sampling and non-probability sampling techniques, the results were tested with SPSS version 25. The results showed that the menu variation variables significantly influence purchasing decisions in Pempek G Putra, while the atmosphere store and location have no significant effect on purchasing decisions. Pempek G Putra can do decorations when there are certain events by using the services of an event organizer and must keep the parking lot clean by making cleaning schedules for employees.