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All Journal Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Laksmi Fitriani
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Social Sciences

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KEPEMIMPINAN DAN PELAYANAN DALAM ORGANISASI PUBLIK Laksmi Fitriani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 4 No. 4 (2007): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v4i4.390

Abstract

Public service has always been an actual topic among citizens. It is sensible because, on one hand, citizens seem to be inescapable from public services; on the other hand, public services have yet to meet citizens’ needs. There are several factors causing unsatisfactory public service delivery. Those include lowwelfare and poor work discipline among public service workers. Another influential factor is leadership. It is believed that good leadership escorts the public organizations to good management of resources, which eventually leads to good public services.
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