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All Journal JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan
Weny Farisca
Universitas Sarjanawiyata Tamansiswa
Economics, Econometrics & Finance Education Social Sciences Other

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PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP KEPUASAN KERJA MELALUI LEADER-MEMBER EXCHANGE DI BPJS KETENAGAKERJAAN YOGYAKARTA Ignatius Soni Kurniawan; Weny Farisca
JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan Vol. 5 No. 2 (2021)
Publisher : Universitas Negeri Surabaya

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Abstract

This study aims to determine the role of leader-member exchange as a mediator on the effect of perceived organizational support on job satisfaction. The population in this study were employees of BPJS Ketenagakerjaan Yogyakarta. The sampling technique used a saturated sample. Data were collected using a survey questionnaire and processed using multiple linear regression analysis and Sobel test. The findings show that perceived organizational support affects job satisfaction through leader-member exchange. Organizational leaders can encourage an increase in perceived organizational support to increase leader-member exchange which in turn also strengthens job satisfaction.
Co-Authors Ignatius Soni Kurniawan