Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal International Journal of Media and Communication Research INJECT Interdisciplinary Journal of Communication
Ali Salman
UNIVERSITI MALAYSIA KELANTAN
Religion Computer Science & IT Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Knowledge, Curiosity, Communication Channels and Panic during COVID-19 Movement Control Order Ali Salman
International Journal of Media and Communication Research Vol. 2 No. 1 (2021): International Journal of Media and Communication Research
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (190.53 KB) | DOI: 10.25299/ijmcr.v2i1.6205

Abstract

Media and Communication Channels as carriers of news on COVID-19 might have a role in spreading panic among the population. This study was conducted to determine the media and communication channels responsible for creating panic among Malaysians during COVID-19 Movement Control Order (MCO). A survey using questionnaire was used to collect data from 253 respondents across Malaysia. In terms of media and communication channels, most of the respondents reported that they panic due to the exposure to reports from online media (Internet and social media). This is followed by communication with family members. TV, radio and newspaper reports are the third contributors of panic among Malaysians during COVID-19 MCO. Meanwhile about half of the respondents said they panic because of curiosity about COVID-19. It is an irony that online media, which contributes to the panic is also a source of information on COVID-19 and platform to work from home.
Public Trust Recovery: the Role of Digital Government Public Relations and AI-Assisted Crisis Communication Rosmala; Ali Salman
INJECT (Interdisciplinary Journal of Communication) Vol. 11 No. 1 (2026)
Publisher : FAKULTAS DAKWAH UIN SALATIGA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/inject.v11i1.6096

Abstract

The recent sting operation involving the Governor of Riau has triggered a significant public trust crisis toward the local government. This situation underscored the urgent need for a more adaptive, transparent, and technology-driven governance system. This study aimed to examine the influence of Digital Government Public Relations and AI-Assisted Crisis Communication on Public Trust Recovery in Riau Province. A quantitative study design was employed, utilizing an online survey distributed via Google Forms to 150 residents of Pekanbaru. The collected data were analyzed by using multiple linear regression. The findings indicated that Digital Government Public Relations exerted a positive and significant effect on public trust recovery by enhancing the transparency and accessibility of government information. Furthermore, AI-Assisted Crisis Communication also demonstrated a significant impact through faster crisis response, message consistency, and analytics-based detection of misinformation. Collectively, both variables contributed to rebuilding public trust in the aftermath of political crises. The study highlighted the importance of digital communication governance and the integration of artificial intelligence in modern governmental communication strategies to strengthen legitimacy, credibility, and public confidence.
Co-Authors Rosmala