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All Journal Indonesian Journal of Electrical Engineering and Computer Science
Rohaizan Ramlan
Universiti Tun Hussein Onn Malaysia

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Website quality of Malaysian Technical University Lim Pui Jie; Rohaizan Ramlan; Rohayanti Hassan; Rashidah Omar; Chan Shau Wei
Indonesian Journal of Electrical Engineering and Computer Science Vol 18, No 3: June 2020
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v18.i3.pp1624-1628

Abstract

University website is the platform for university to interact with people. It is also an interphase for people to infer and getting known about the university. In addition, quality of the university website is vital to let people get positive response to the university. Therefore, university website should be evaluated for better performance. This study evaluate website of Malaysian Technical University (MTUN) on year of 2016 based on the criteria selected using online web diagnostics tools. There are nine criteria selected to measure the website; load time, response time, page rank, traffic, design optimization, page size, number of items, markup validation and broken link. The result shows website of UMP performed better in design optimization, page rank and markup validation. Meanwhile, UTHM performed in page rank, load time and page size. UTEM excellences in response time, number of items and broken link. Lastly, UniMAP performed in traffic criteria only. However, the (MTUN) University website is almost not meets with the criteria that selected with the quality standard that have been suggested. 
Performance of Malaysian Insurance Companies Using Data Envelopment Analysis Ng Jia Bao; Rohaizan Ramlan; Fazeeda Mohamad; Azlina Md Yassin
Indonesian Journal of Electrical Engineering and Computer Science Vol 11, No 3: September 2018
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v11.i3.pp1147-1151

Abstract

The purpose of this study is to evaluate the performance of the local insurance in Malaysia for the period 2014-2015. The major challenge in the insurance industry is increasing competition in this market. Besides that, problematic in performance measurement to evaluate performance is another challenge in insurance industry. 24 local insurance companies involved in this study using quantitative method of Data Envelopment Analysis (DEA) output-orientation CCR model. This study utilizes three inputs and three outputs; operating expenses, equity capital and commission as well as net premium, net investment income, and net incurred claim. The secondary data sources were derived from official data of local insurance companies’ annual report respectively. The DEA-Solver-LV version 8 tools were used to analyze the data that have been collected to evaluate the performance of local insurance company. This DEA model allows integration of the performance for the insurance companies and provides management overall performance evaluation. The results showed that there are 8 efficient companies in 2014 and 9 efficient companies in 2015. The average efficiency score in 2014 was increased from 78.9% to 79.1% in 2015. The findings from this study will benefit the insurance associations in Malaysia, management of insurances companies and policy makers.
Co-Authors Azlina Md Yassin Chan Shau Wei Fazeeda Mohamad Lim Pui Jie Ng Jia Bao Rashidah Omar Rohayanti Hassan