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All Journal Jurnal Sistem Informasi Universitas Dinamika
Erwin Sutomo
STIKOM SURABAYA
Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering

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Perancangan Tata Kelola System Information Technology Incident Management Pada Laboratorium Komputer Stikom Surabaya Mohamad Fanrauk Evero; Tutut Wurijanto; Erwin Sutomo
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 3 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract: STIKOM surabaya are the institutions that moves that puts forward in the fields of information and technology education. This is proven by the facilities and infrastructure that education be able to support the entire process. One of them is computer laboratories (labkom) that are located on the floor blue of stikom six buildings of surabaya. Labkom ever happened incident power lines fell, the incident had an impact on server down, and all the activity of going on labkom come to rest and wait for the recovery of server. The handling of the incident is now only management knowledge based server.  Server added management if there is an incident recording and the provisin of this was not conducted the status of resolution, so if the incident happen then have to wait staff who know the improvement of the incident. The incident happened chronicled in detail should be complete by the time the events of server management. Based on the problems that occur on labkom currently, then in this research done making service sti procedure, namely standart operation procedure, work instructions, and work of a record using incident management in service operation - information technology infrastructure library ( ITIL ) v3  Google Search  Google Translate  Wikipedia  Search YouTube  Search Amazon  Share Share:Google+ Facebook Twitter LinkedIn Reddit Email    Google Search  Google Translate  Wikipedia  Search YouTube  Search Amazon  Share Share:Google+ Facebook Twitter LinkedIn Reddit Email   Google SearchGoogle TranslateWikipediaSearch YouTubeSearch AmazonShare Share:Google+ Facebook Twitter LinkedIn Reddit Email
Rancang Bangun Sistem Pendukung Keputusan Penentuan Kelayakan Pinjaman Nasabah (Studi Kasus Koperasi Ridho Rizki) Alfian Wira Satya Sakti; Erwin Sutomo; Sulistiowati Sulistiowati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 3, No 1 (2014)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Ridho Rizki Employees Cooperative a credit union that aims to provide storage services and lending capital to the surrounding community Karangmojo village. Areas of the business process scope Employees Cooperative Ridho Rizki is, cash loans, savings, compulsory savings and voluntary savings. In the process of lending cash, a cooperative judge of eligibility or the total penalty payment history, amount of loan, collateral value, and the value of their business, then if deemed appropriate by the owner of the loan will be realized. However, problems that occur in the cooperative over the years is the presence of the owners are not there so that the loan application is in the cooperative accumulate and can not be realized by the owner. Besides the problem that also occurred in the cooperative is the assessment of any owner in realizing loans are subjective, resulting in some customers in arrears installment payments already overdue. Resolve the issue then be made an eligibility determination decision support system that is able to replace the loan customers of the assessment process owners and provide a precise calculation in assessing the feasibility of loan customers. Methods which can support the decision are Fuzzy logic, because the data and installment payments on the cooperative nature of non-linear so that it can be modeled and calculated exactly.
Co-Authors Alfian Wira Satya Sakti Mohamad Fanrauk Evero Sulistiowati Sulistiowati Tutut Wurijanto