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HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN TINGKAT KEPUASAN PASIEN PENGGUNA BPJS DI FASILITAS KESEHATAN TINGKAT PERTAMA Aulia Ghina Sabilla
Jurnal Medika Hutama Vol. 3 No. 01 Oktober (2021): Jurnal Medika Hutama
Publisher : Yayasan Pendidikan Medika Indonesia

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Abstract

Kepuasan pasien adalah salah satu parameter untuk menentukan tingkat keberhasilan pada pelayanan kesehatan. Pasien berhak mendapatkan pelayanan kesehatan yang optimal sesuai dengan kebutuhan baik pelayanan kesehatan dasar maupun rujukan, tanpa membedakan status sosial. Oleh karena itu, pentingnya bagi penyedia layanan kesehatan untuk menjaga mutu pelayanan terhadap pelanggan. Tujuan penelitian ini untuk mengetahui hubungan mutu pelayanan kesehatan dengan tingkat kepuasan pasien pengguna BPJS di fasilitas kesehatan tingkat pertama. Artikel ini menggunakan metode literature review yang menggunakan google scholar sebagai pendukungnya database yang sesuai dengan kriteria inklusi dan eksklusi. Berdasarkan lima jurnal yang diidentifikasi, yang menunjukkan bahwa ada hubungan antara mutu pelayanan kesehatan dengan tingkat kepuasan pasien pengguna BPJS di fasilitas kesehatan tingkat pertama.
Pasien Perempuan 45 Tahun dengan Ulkus Kornea Cum Hipopion Okuli Dekstra : Sebuah Laporan Kasus Aulia Ghina Sabilla; Maulana, Muhammad
Medula Vol 16 No 3 (2026): Medula
Publisher : CV. Jasa Sukses Abadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53089/medula.v16i3.1815

Abstract

The cornea is a transparent, avascular layer located at the front of the eye, primarily functioning to protect the eyeball. It consists of five distinct layers: the epithelium, Bowman's membrane, stroma, Descemet's membrane, and endothelium. The corneal epithelium plays a crucial role as a barrier against infection. Damage to the epithelial layer allows external substances to penetrate the underlying tissues, potentially leading to a corneal ulcer. A corneal ulcer is a pathological condition characterized by a lesion or defect in the corneal epithelium, resulting from a loss of tissue integrity and accompanied by an inflammatory infiltrate. This condition can affect the cornea from the epithelium to the stroma and constitutes an ophthalmic emergency that can severely threaten vision. Corneal ulcers are frequently associated with hypopyon, which is an inflammatory reaction in the anterior chamber of the eye, visible as a white layer that settles at the bottom of the chamber due to gravity. In this case report, a 45-year-old woman presented with a red right eye and decreased visual acuity that had persisted for one month. The patient reported a history of ocular trauma from being struck by grass while pulling weeds. Ophthalmological examination revealed a visual acuity of 1/300 in the right eye (OD), bulbar conjunctival injection, hyperemia of the fornix and palpebral conjunctiva, positive ciliary injection, a cloudy cornea with a distinct, excavated central lesion measuring 9 mm x 7 mm, and hypopyon occupying the lower one-third (1/3) of the anterior chamber. Visual acuity in the left eye (OS) was 6/6, and the anterior segment of the OS was within normal limits. The management provided included medicamentous therapy, non-medicamentous therapy, and a plan for operative intervention. The medicamentous regimen for the right eye consisted of topical Moxifloxacin 0.5% hourly, Natamycin 5% every 3 hours, Atropine Sulfate 1% every 8 hours, Sodium Potassium Chloride every 4 hours, and systemic therapy with Ciprofloxacin tablets 2x500 mg and Ketoconazole tablets 3x200 mg.