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Services Effect on Motivation Spirituality Healing Patiens in the Hospital Literature Review Antina Atik; Yully Peristiowati; Agusta D. Ellina
International Journal of Science and Society Vol 3 No 3 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (474.691 KB) | DOI: 10.54783/ijsoc.v3i3.370

Abstract

Healing motivation is a force that drives patients to take action to return to health. One way to increase the motivation of the patient's healing is to provide spiritual services, namely spiritual therapy. Many studies have shown that spiritual activity can increase a person's motivation and adaptation when experiencing pain as found in some of these studies on Spirituality from the results of existing research, by Karina Dinda Kinasih Aries Wahyuningsih, about the role of spiritual assistance in elderly patients in the Adult Inpatient Installation. The majority of Kediri Baptist Hospitals are good, namely 69 respondents (90%). The motivation for healing in elderly patients at the Adult Inpatient Installation of Baptist Hospital Kediri is a strong majority, namely 72 respondents (90%). Spiritual experiences experienced by patients studied by Fitriani Mailani with the title Spiritual Experiences in Chronic Kidney Disease undergoing Hemodialysis, where researchers explore spirituality in chronic kidney disease patients undergoing hemodialysis. The data was obtained through interviews with respondents, so that several themes were obtained, namely getting closer to God, support from the closest people, having high hopes for recovery, and accepting sincerely the illness they suffered, and having high hopes for recovery, such as trying non-medical treatment, believing miraculously and always pray for healing. The difference between spirituality and religiosity nursing problems in type-2 diabetes mellitus patients is directed at how nurses understand the concepts of spirituality and religiosity. Research by Ilhamsyah who looked at the relationship between the implementation of spiritual nursing and the spiritual satisfaction of hospital patients showed a significant relationship between the implementation of spiritual nursing and the spiritual satisfaction of patients with a significance level of P = 0.033. And several other studies say that the healing rate for patients with spiritual/spiritual assistance is quite high, so it is very important for hospitals to provide and determine the existence of spiritual assistance teams from various interfaith religions to provide motivation and spiritual needs of patients in accordance with the rights and obligations obtained in hospital services.
Nurses' Experience in Providing Excellent Service to Patients Very Important Person at Panti Nirmala Hospital Antina Atik; Katmini
ENDLESS: INTERNATIONAL JOURNAL OF FUTURE STUDIES Vol. 5 No. 1 (2022): ENDLESS: International Journal of Future Studies
Publisher : Global Writing Academica Researching & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/endlessjournal.v5i1.43

Abstract

Service is the best service provided by hospital employees to meet or even exceed the expectations of hospital service users. With the increasing demands of patients and families, hospitals must provide quality, fast, and professional services, especially for nurses who are 24 hours with patients. Excellent service is needed because it has an impact on patient and family satisfaction. The purpose of this study was to explore the experiences of nurses in providing excellent service to VIP patients at Panti Nirmala Hospital. This phenomenological qualitative study involved 15 nurses who worked in the VIP room, the sampling technique used purposive sampling to select informant according to the inclusion criteria of the nurses in the VIP room who had more than 5 until 10 years of experience, were able to communicate and speak Indonesian and were willing to become informant. The data were collected by in-depth interviews for 30-60 minutes with the researcher as the main instrument. The transcribed interview results were analyzed using thematic analysis techniques. The results obtained 6 themes, namely the character of VIP patients facilitating the assessment process, the patient's critical thinking pattern requires nurses to be more careful in implementing actions, active client communication patterns require nurses to be more communicative, nurses are required to look attractive, nurses are required to provide excellent service, and the complexity of the challenges in caring for VIP patients. In the application of nursing care to VIP patients, nurses are required to provide more performance and improve therapeutic communication. And it is suggested that in improving the quality of nursing services, it is necessary to increase cognitive abilities and soft skills related to service excellence.