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All Journal LUTUR Law Journal SASI
Julista Mustamu
Fakultas Hukum Universitas Pattimura
Law, Crime, Criminology & Criminal Justice

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Penerapan Standar Pelayanan Sesuai Undang-Undang Nomor 25 Tahun 2009 Tentang Pelayanan Publik Muhammad Azhar Lawiya; Salmon Eliaser Marthen Nirahua; Julista Mustamu
LUTUR Law Journal Vol 4 No 1 (2023): Mei 2023 LUTUR Law Journal
Publisher : Program Studi Hukum Diluar Kampus Utama Universitas Pattimura Kabupaten Maluku Barat Daya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/lutur.v4i1.10497

Abstract

The Maluku Provincial Government as a service provider has the obligation to develop and set service standards to help the community know what kind of service will be provided. For this reason, the Maluku Provincial Government must set service standards as a benchmark in providing services. Purposes of the Research: To find out to what extent the implementation of service standards in the Maluku Provincial Government. Methods of the Research: This study uses a normative research method with the legal materials used in the research are primary, secondary and tertiary with the use of literature study techniques in the form of legal regulations, scientific works and literature. Results of the Research: he implementation of public services is an effort by the state to fulfill the basic needs and civil rights of every citizen for goods, services, and administrative services provided by public service providers. In carrying out service delivery, service standards are needed to be benchmarks, so that in carrying out public services the Maluku Provincial Government has benchmarks that can be used as guidelines for service delivery and has a reference for assessing service quality as an obligation and promise of the organizers to the community in the context of quality services. , fast, easy, affordable, and organized. However, in the implementation of public services in the Maluku Provincial Government, service standards have not been fully implemented properly, this can cause harm to the community because of the lack of transparency in the public service process carried out by the Maluku Provincial Government. For this reason, the Maluku Provincial Government is required to create and implement service standards as a benchmark in carrying out public services and as an effort to prevent maladministration in the service delivery process.
DISKRESI DAN TANGGUNGJAWAB ADMINISTRASI PEMERINTAHAN Julista Mustamu
SASI Vol 17, No 2 (2011): Volume 17 Nomor 2, April - Juni 2011
Publisher : Faculty of Law, Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47268/sasi.v17i2.349

Abstract

In a modern State law (Welfare State), granting discretion to government is inevitable as the weaknesses or limitations of legislation and in accordance with the dynamic activities of the government in performing public services in the community is growing rapidly. The use of discretion should not be freely, in the sense that must not conflict with the general principles of good governance and should not be contrary to public interest. 
PERTANGGUNGJAWABAN HUKUM PEMERINTAH (Kajian Tentang Ruang Lingkup Dan Hubungan Dengan Diskresi) Julista Mustamu
SASI Vol 20, No 2 (2014): Volume 20 Nomor 2, Juli - Desember 2014
Publisher : Faculty of Law, Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47268/sasi.v20i2.323

Abstract

The concept of government responsibility in this paper gives the sense of an obligation for theauthorities to take responsibility for legal use of power that can cause harm to citizens. Theconcept of responsibility is meant here is responsibility in the legal sense is really related totheir rights and obligations. This paper will examine the issue of government responsibility inthe administration of state freely associated with the government's authority in theadministrative law concept known as discretionary.
Co-Authors Muhammad Azhar Lawiya Salmon Eliaser Marthen Nirahua