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Daniel Tommiki
International Business and Management Program, Management Department, Binus Business School Undergraduate Program,Bina Nusantara University

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DEVELOPING PERFORMANCE MANAGEMENT SYSTEM WITH BALANCED SCORE CARD APPROACH: A CASE STUDY OF PT. SMART-MODULAR BUILDING INDONESIA Elia Oey; Daniel Tommiki; Fachrun Nisaa Widyastuti
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 3 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (944.926 KB) | DOI: 10.35760/eb.2020.v25i3.2220

Abstract

Performance Measurement System (PMS) is essential for any organization, as it serves as guiding compass for continuous improvement. The research is a case study in a modular concrete company refining their current PMS using Balanced Score Card approach. The research developed Balanced Score Card starting from the whole company level, and then cascaded down into 3 main company activities, design, supply and construction. Measurement for 1st quarter of 2019 was done, and target and action plans for each activity were also set for the studied company