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All Journal Entrepreneur : Jurnal Bisnis Manajemen dan Kewirausahaan
rustomo
STIE PERTIWI BEKASI JAWA BARAT
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Patient Analisis Kujungan Pasien Pada Kualitas Pelayanan di RSU Fikri Medika Karawang, (Studi Kasus Masa Pandemi Covid – 19 tahun 2019 – 2021) Jl. Raya Kosambi-Tegalsari Km 3 Klari, Karawang, Jawa Barat: Service Quality rustomo
Entrepreneur: Jurnal Bisnis Manajemen dan Kewirausahaan Vol. 3 No. 2 (2022): Juli
Publisher : Program Studi Manajemen Fakultas Ekonomika dan Bisnis Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/entrepreneur.v3i2.2043

Abstract

This study analyzes the process or efforts of processing data into new information so that the characteristics of the data become easier to understand and useful as a solution to a problem. The data is described quantitatively as a result of data collection from the source as part of the information. This study aims to analyze the data that has been presented at RSU Fikri Medika Karawang to make new information in order to improve the quality of service for the achievement of the hospital's vision and mission to increase the volume of patient visits. RSU Fikri Medika Karawang needs to detect early with the number of patients visiting by gender, age and occupation as an early anticipation to ensure patient satisfaction. From the distribution of questionnaires to 100 respondents that female patients of productive age and on average are farmers and traders, it is a challenge for the management of Fikri Medika Hospital Karawang to ensure the existing quality. With 18 statements that were shared with the google questionnaire, the results of the instrument test on the decision were valid and the consistency value was greater than the specified standard.
dan Lingkungan Kerja Terhadap Kinerja Karyawan PT Karya Indah Multiguna Bekasi rustomo
Entrepreneur: Jurnal Bisnis Manajemen dan Kewirausahaan Vol. 4 No. 03 (2023): September
Publisher : Program Studi Manajemen Fakultas Ekonomika dan Bisnis Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/entrepreneur.v4i03.5824

Abstract

Companies that produce quality goods in the form of corrugated cardboard boxes, PT Karya Indah Multiguna Bekasi City must pay attention to the accuracy of production results specifically in the Production planning and control section. This research examines the impact of a Kaizen culture and a sustainable work environment. Kaizen is a Japanese culture means continuous improvement and improvement of the quality of the workplace or work environment. This culture has been adopte by many Japanese companies around the world, especially manufacturing companies. Understanding of the kaizen culture and the use of English in companies is very important to serve as a knowledge provider in the world of work. Lack of understanding of this can lead to wrong attitudes, behaviors and interpretations in the corporate workplace. With a descriptive quantitative method to explain the relationship and influence of the two independent variables on the dependent variable. The research instrument with a questionnaire on the linket scale was give to 66 employees as respondents. The results of research on the process of implementing a culture of continuous improvement or kaizen and the work environment, with the 5S concept as its core. The data are state to be valid and reliable and partially the kaizen culture and work environment are jointly state to be significant to the performance of PT Karya Indah Multiguna Bekasi City, with the contribution of two independent variables to the dependent variable being very good.
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