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All Journal Volksgeist: Jurnal Ilmu Hukum dan Konstitusi
Ade Harsa Suryanegara
Fakultas Syariah IAIN Purwokerto
Law, Crime, Criminology & Criminal Justice

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Reformasi Birokrasi dan Pemenuhan Hak Warga dalam Mengakses Pelayanan Publik melalui Mal Pelayanan Publik Ade Harsa Suryanegara
Volksgeist: Jurnal Ilmu Hukum dan Konstitusi Vol. 2 Issue 2 (2019) Volksgeist: Jurnal Ilmu Hukum dan Konstitusi
Publisher : Faculty of Sharia, Islamic State University (UIN) Prof. K.H. Saifuddin Zuhri Purwokerto, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (357.196 KB) | DOI: 10.24090/volksgeist.v2i2.2870

Abstract

Various services are organized to meet the needs and provide convenience for the community. In the reform era, through the ministry of Administrative Reform and Bureaucratic Reform, one of the efforts to improve the quality of public services is to formulate policies in the form of Public Service Mall. This paper discusses the government's efforts to improve bureaucratic reform through the implementation of Public Service Malls. The issue of licensing is a complicated process that makes it difficult for the public to access public services. Hence, people are reluctant to deal with administrative issues. With an integrated Public Service Mall one door to serve a variety of administrative services, licensing services can be provided in a prime, effective and efficient manner.
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