Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Strada Jurnal Ilmiah Kesehatan (SJIK)
Putu Aryantini Sangging
Universitas Pendidikan Nasional Denpasar
Dentistry Health Professions Public Health

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Perception of BPJS Users on The Hospitality Services of a Private Hospital in Denpasar Putu Aryantini Sangging; Ida Ayu Oka Martini
STRADA : Jurnal Ilmiah Kesehatan Vol. 10 No. 1 (2021): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/sjik.v10i1.624

Abstract

The government through the Ministry of Health (Kemenkes) issued a new program to provide health social security for the community through Badan Penyelenggara Jaminan Sosial Kesehatan (BPJS) or Social Insurance Administration Organization. This study aims to describe and analyze the perceptions of BPJS users on the hospitality service of a private hospital in Denpasar. The qualitative descriptive research method involved ten respondents consisting of five patients and five families of patients using BPJS Kesehatan. The data analysis technique used interactive analysis. The conclusion from the research on the perception of BPJS users on the hospitality service of a private hospital in Denpasar shows that the BPJS services at RSPR Denpasar are categorized as good; the services include administrative, nursing, medical, and pharmaceutical services. However, there are some complaints from BJPS users regarding the existing facilities at the RSPR.
Co-Authors Ida Ayu Oka Martini