Weni Yuliani
Laboratorium Taksonomi Hewan, Jurusan Biologi, FMIPA, Universitas Andalas

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Loyalty Model In Umrah Religious Tourism Travel and Factors that Influence It (Study on Ajwa Tours Indonesia) Yuliani, Weni; Syafrizal , Syafrizal; Lenggogeni , Sari
eScience Humanity Journal Vol 4 No 2 (2024): eScience Humanity Journal Volume 4 Number 2 May 2024
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v4i2.135

Abstract

Study This aim For analyze the model and influencing factors loyalty and satisfaction Ajwa Tours Indonesia Umrah congregation. Loyalty and satisfaction are crucial success a company in give service to customer. Population sample in study This is Umrah pilgrims who have use Ajwa Tours Indonesia services 2 years the latest (2022-2023) as many as 200 customers. Study This use analysis description through SmartPLS 4.0. The variable being measured are social media marketing, brand image, and service quality, satisfaction and loyalty. Research result show that the Social Media Marketing variable has an influence positive and not significant on satisfaction and loyalty. Brand Image has an influence on loyalty and satisfaction positive and significant. Satisfaction has an influence on loyalty positive However No significant. Service quality has an influence on satisfaction positive and significant. Service quality has an influence on loyalty positive No significant. And satisfaction has an influence on loyalty positive and significant.
Influence of Financial Compensation on Employee Performance at PT. Bank BTPN, Padang City Yuliani, Weni; Lisa Hendriani; Novendra Halim
Smart International Management Journal Vol 1 No 1 (2024): March 2024
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v1i1.5

Abstract

Subtle skills relate to each person's ability to communicate and behave with others. These abilities include the ability to communicate, provide a variety of solution options, and decide on the best solution (Melati, 2023). This is the method that PT BANK BTPN Kota Padang needs to get a workforce that can help the growth and progress of the company. Based on the previous background, the author tries to examine how to improve compensation in labor management that can help the operations of PT BANK BTPN Kota Padang. The author examines this problem with the title "The Effect of Financial Compensation on Employee Performance". This research uses the case study method to collect data and obtain the necessary information. This research also collected data by making direct visits to the research location and reading a number of books and scientific articles related to the issues discussed. Since Ho is rejected and Ha is accepted, the results show that compensation (X) has a significant impact on employee performance. It is suspected that compensation affects the performance of employees of PT Bank Btpn Kota Padang. This hypothesis is accepted as there is a positive correlation between employees' compensation and their performance at work. The PT Bank BTPN Kota Padang workers' financial pay has a big impact on how well they work. This suggests that workers are more likely to be driven and committed to completing their tasks when they believe their pay is commensurate with the amount they provide