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Analysis of Knowledge Management Strategies for Handling Cyber Attacks with the Computer Security Incident Response Team (CSIRT) in the Indonesian Aviation Sector Dwiaji, Lingga; Widodo, Agung Mulyo; Firmansyah, Gerry; Tjahyono, Budi
Asian Journal of Social and Humanities Vol. 2 No. 6 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i6.261

Abstract

Cyber attacks are one of the genuine threats that have emerged due to the evolution of a more dynamic and complex global strategic environment. In Indonesia, several cyber attacks target various government infrastructure sectors. The National Cyber and Crypto Agency (BSSN) predicts Indonesia will face approximately 370.02 million cyber attacks in 2022. The majority of cyber attacks target the government administration sector. The National Cyber and Crypto Agency (BSSN) officially formed a Computer Security Incident Response Team (CSIRT) to tackle the rampant cybercrime cases. CSIRT is an organization or team that provides services and support to prevent, handle, and respond to computer security incidents. The current CSIRT does not have a data storage process and forensic preparation. CSIRT will repeat the procedure, and so on. This is a repeating procedure; the attack will occur once, and only a technical problem will arise. Therefore, the research entitled "Analysis of Knowledge Management Strategies for Handling Cyber Attacks with the Computer Security Incident Response Team (CSIRT)" is expected to implement this Knowledge Management Strategy to manage existing knowledge so that it can make it easier for the CSIRT team to handle cyber attacks that occur.
Evaluation of IT Service Level Infrastructure In Organizations Using ITIL (Information Technology Infrastructure Library) Version 3 Standardization Randhy Hans, Achmad; Firmansyah, Gerry; Tjahyono, Budi; Mulyo Widodo, Agung
Asian Journal of Social and Humanities Vol. 2 No. 12 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i12.393

Abstract

The rapid development of business and advancements in information technology today are highly significant, especially in supporting the progress of ongoing businesses. Many businesses, particularly startups, make information technology the backbone supporting every main business process to achieve their business goals. Startups that operate 24/7 require sufficiently robust information technology, which must always be ready to provide the needed services to support the business. IT service assessment is an activity commonly carried out within an organization to eval_uate the level of information system services it possesses. An assessment, particularly an IT service assessment, can be conducted independently if the organization has adequate tools and is equipped with the correct standards. The eval_uation of information system services can be carried out using various standards, such as ITIL. In this research, the researcher will conduct an assessment using ITIL standards in the form of a website, which can serve as a tool. This website assessment application focuses on the domains of Service Management and Service Delivery, with the expectation that the services provided by PT Loyal.id will improve further.
Analysis of Knowledge Management Strategies for Handling Cyber Attacks with the Computer Security Incident Response Team (CSIRT) in the Indonesian Aviation Sector Dwiaji, Lingga; Widodo, Agung Mulyo; Firmansyah, Gerry; Tjahyono, Budi
Asian Journal of Social and Humanities Vol. 2 No. 6 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i6.261

Abstract

Cyber attacks are one of the genuine threats that have emerged due to the evolution of a more dynamic and complex global strategic environment. In Indonesia, several cyber attacks target various government infrastructure sectors. The National Cyber and Crypto Agency (BSSN) predicts Indonesia will face approximately 370.02 million cyber attacks in 2022. The majority of cyber attacks target the government administration sector. The National Cyber and Crypto Agency (BSSN) officially formed a Computer Security Incident Response Team (CSIRT) to tackle the rampant cybercrime cases. CSIRT is an organization or team that provides services and support to prevent, handle, and respond to computer security incidents. The current CSIRT does not have a data storage process and forensic preparation. CSIRT will repeat the procedure, and so on. This is a repeating procedure; the attack will occur once, and only a technical problem will arise. Therefore, the research entitled "Analysis of Knowledge Management Strategies for Handling Cyber Attacks with the Computer Security Incident Response Team (CSIRT)" is expected to implement this Knowledge Management Strategy to manage existing knowledge so that it can make it easier for the CSIRT team to handle cyber attacks that occur.
Evaluation of IT Service Level Infrastructure In Organizations Using ITIL (Information Technology Infrastructure Library) Version 3 Standardization Randhy Hans, Achmad; Firmansyah, Gerry; Tjahyono, Budi; Mulyo Widodo, Agung
Asian Journal of Social and Humanities Vol. 2 No. 12 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i12.393

Abstract

The rapid development of business and advancements in information technology today are highly significant, especially in supporting the progress of ongoing businesses. Many businesses, particularly startups, make information technology the backbone supporting every main business process to achieve their business goals. Startups that operate 24/7 require sufficiently robust information technology, which must always be ready to provide the needed services to support the business. IT service assessment is an activity commonly carried out within an organization to eval_uate the level of information system services it possesses. An assessment, particularly an IT service assessment, can be conducted independently if the organization has adequate tools and is equipped with the correct standards. The eval_uation of information system services can be carried out using various standards, such as ITIL. In this research, the researcher will conduct an assessment using ITIL standards in the form of a website, which can serve as a tool. This website assessment application focuses on the domains of Service Management and Service Delivery, with the expectation that the services provided by PT Loyal.id will improve further.