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All Journal Bulletin of Electrical Engineering and Informatics CommIT (Communication & Information Technology)
Gintoro Gintoro, Gintoro
Jurusan Teknik Informatika, Fakultas Ilmu Komputer, Universitas Bina Nusantara, Jln. K.H. Syahdan No.9, Palmerah, Jakarta Barat 11480
Computer Science & IT Electrical & Electronics Engineering

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PENGEMBANGAN MODEL PELATIHAN ONLINE BERBASIS WEB UNTUK KEUNGGULAN BERSAING PADA PT INTELLISYS TRIPRATAMA Prasetyo, Thomas Ivantoro; Gintoro, Gintoro
CommIT (Communication and Information Technology) Journal Vol 4, No 2 (2010): CommIT Vol. 4 No. 2 Tahun 2010
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v4i2.544

Abstract

In order to face competition, PT Intellisys, as the service provided in web-based online training, is trying to serve every customer from wherever and whenever in a good quality service. It started with the analysis of competitior’s condition using Porter’s five competitive forces analysis, internal condition using SWOT analysis, and internal componay process using Value Chain analysis to conclude a suitable IT strategy for the company. It is then continued with Work-Centered analysis to produce the increasing of business process then designing web-based online training system model in doing evaluation to show good accommodation and training service from Intellisys to customers that could bring the company competitive advantages. The research result is a model design from web-based online training system that is cheap and flexible, easier to get wherever and whenever, and also innovative and easier-to-learn material.Keywords: e-learning, competitive advantages, information technology, training service provider, SCROM
PERANCANGAN APLIKASI POINT OF SALES BERBASISKAN CUSTOMER RELATIONSHIP MANAGEMENT PADA TOKO BUKU NOTRE-DAME Gintoro, Gintoro; Widjaja, Edwin Hartanto
CommIT (Communication and Information Technology) Journal Vol 2, No 1 (2008): CommIT Vol. 2 No. 1 Tahun 2008
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v2i1.490

Abstract

Notre-Dame Bookshop is a company which growth is quite fast. For only 2 years, this bookshop hasopened 2 new branches. Unfortunately, this growth was not followed up by the development of company onsales system and shop marketing. Therefore, this research was conducted to facilitate all transaction in pointof sales from Notre-Dame Bookshop, and also to implement Customer Relationship Management (CRM)application in it. Research method used was a direct survey in field, a library study, an interview, aquestionaire, and a design method. The benefit of creating this application is to provide some solutions forproblem faced by Notre-Dame Bookshop, such as an easier recording of transaction, a more orderly andimposible to be lost managing of customers’ data, and a more practical and detailed reporting. Theconclusion got is with the existence of Customer Relationship Management (CRM) aplication integrated withpoint of sales, Notre-Dame Bookshop will be able to increase service to the customers by providing a fastand clear information, managing customers and company campaigne better, and obtaining details oftransaction faster and easier. Thus, the Notre-Dame Bookshop can be more sustained in creating their visionand mission.Keywords: point of sales, customer relationship management, company campaign
Strategies, characteristics, and research gaps for improving microservices coupling design Gintoro, Gintoro; Sunardi, Sunardi
Bulletin of Electrical Engineering and Informatics Vol 14, No 3: June 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v14i3.9099

Abstract

The popularity of microservices architecture (MSA) has been pushed by the demand for scalable, maintainable, and efficient applications in the fastchanging digital ecosystem. The objective of this study is to determine strategies for improving service coupling in MSA, analyze the circumstances in which these strategies are successful, and recommend areas of research that need further development for future enhancements. We employed a systematic literature review (SLR) and the seven research gap methodology developed by Müller-Bloch and Kranz to pinpoint 10 essential strategies, such as API gateway and domain-driven design (DDD). The results of our study indicate that the effectiveness of each technique is contingent upon specific design criteria for the microservices, such as the presence of separate read and write operations for command query responsibility segregation (CQRS). To further enhance these techniques, it is crucial to address the research gaps that have been highlighted, particularly the lack of empirical studies on long-term repercussions. This study offers theoretical insights and practical assistance on how to improve the connection between services, thereby enabling the development of more resilient and easily maintainable applications based on MSA.
Co-Authors Edwin Hartanto Widjaja, Edwin Hartanto Sunardi Sunardi Thomas Ivantoro Prasetyo, Thomas Ivantoro