Nurina Khoirunisa Nusantari, Nurina Khoirunisa
Institut Teknologi Nasional Bandung

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PENGUKURAN PERFORMANSI BERDASARKAN MALCOLM BALDRIGE FOR PERFORMANCE EXCELLENCE (MBCFPE) PADA KRITERIA PENGUKURAN, ANALISIS DAN MANAJEMEN PENGETAHUAN DI HOTEL X Nusantari, Nurina Khoirunisa; Taroepratjeka, Harsono; Arijanto, Sugih
REKA INTEGRA Vol 3, No 2 (2015): Edisi Kesepuluh
Publisher : REKA INTEGRA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (410.476 KB)

Abstract

Pengukuran kinerja dilakukan untuk mengetahui pencapaian, kekuatan dan perbaikan yang dapat dilakukan pada Hotel X. Metode pengukuran kinerja yang digunakan yaitu Malcolm Baldrige Criteria For Performance Excellence untuk kriteria analisis kinerja dan manajemen pengetahuan. Penelitian ini menghasilkan dokumen aplikasi, score kinerja ekselen, kekuatan, dan peluang perbaikan di Hotel X. Score kinerja ekselen dilakukan melalui review ADLI (Approach, Deployment, Learning, Integration). Score yang diperoleh untuk kriteria 4 sebesar 45 poin dari 90 poin dan score keseluruhan sebesar 449,75 poin dari 1000 poin, sehingga Hotel X berada pada level “early improvement”.   Kata kunci: Pengukuran kinerja, Malcolm Baldrige, analisis kinerja, manajemen pengetahuan ABSTRACT Performance measurement is performed to determine achievment , strengths and  improvements that can be made of Hotel X. Performance measurement method  used in this research is the Malcolm Baldrige Criteria For Performance Excellence criteria for performance analysis and knowledge management . This research resulted is the application documents , strength , and opportunities for improvement at the Hotel X. Score performance excellence carried through reviews ADLI ( Approach , Deployment , Learning , Integration ). Score obtained for criteria 4 is 45 points from 90 points and a total score of 449,75 points from 1000 points , so the Hotel X at the level of "early improvement". Keywords: performance measurement, Malcolm Baldrige, performance analysis, knowledge management
PESTEL Analysis Of Waste-to-Energy at TPPAS Regional Nambo Nusantari, Nurina Khoirunisa
The International Journal of Business Review (The Jobs Review) Vol 4, No 1 (2021): The International Journal of Business Review. June 2021
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v4i1.22513

Abstract

Urbanization and urban development are unavoidable along with the socio-economic development. impact that is a challenge for cities with rapid urbanization, booming economy, the rise in community living standards have increase the amount of waste generation. Solutions are needed that can reduce the impact and the amount of waste produced. Developing countries such as China, Malaysia, India, Thailand and Indonesia began to see waste-to-energy as one of the solutions. Indonesia has begun to build a waste treatment plant that converts waste into power generation, RDF, or other products that have value. In Indonesia the processing of waste into energy in this case RDF was built in Nambo. However, in the process there are variety issues such as political, economic, social, technological, environmental  and legal. The difficulty often faced such as public opposition, poor decision making, financing and others. This research aims to find out what challenges faced in the development and sustainablity of WTE at TPPAS Regional Nambo using analysis PESTEL. WTE project is one of solution to faced the amount of waste that keep increasing every year, because the amount of waste isn’t balance with landfill area. Besides the processing process produces products that have a sale value.