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Komunikasi Krisis Sebagai Upaya Penanganan Pandemi Covid-19 Tahun 2020 di Kota Semarang Hanifa Maylasari; Wijayanto Wijayanto; Laila Kholid Alfirdaus
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 4, No 4 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (958.068 KB) | DOI: 10.34007/jehss.v4i4.1010

Abstract

The enactment of Restrictions on Community Activities applied in the city of Semarang runs with a tug-of-war system, because it considers economic factors. This research was conducted to uncover the crisis communication system of the Semarang City Government during the covid-19 pandemic. Qualitative approach becomes a tool of researchers in obtaining information. The research method conducted is digital ethnography based on tracking information data through social media owned by the Semarang City Government and local media in the Semarang City Government area, as well as in-depth interviews with stakeholders. Data analysis techniques in this study through data reduction, data display and draw conclusions. The results showed that the crisis communication applied in the Semarang City Government was running inconsistently, this happened because of concerns about economic conditions. Crisis communication is carried out centralistically vertically, depending on the direction of the central government. The slow process of communication to the community is overcome by policies made based on statistics on the number of victims of the covid-19 pandemic. If the victims of covid-19 increase then the policy of Implementing Restrictions on Community Activities will be tightened, while if the victims of covid-19 begin to decrease then the policy of the Community Activity Restriction Regulation is loosened. In addition, the aspirations of the community in the process of making policies in dealing with the covid-19 pandemic are represented by a group and have not been thorough. Thus, the communication of the crisis of the Semarang City Government to the community goes one way.
Exploring AI-Driven Public Services in Semarang : E-Governance and Economic Development Study Hanifa Maylasari; Nilam Adini Rakhma
Journal of Public Administration and Local Governance Vol. 9 No. 2 (2025): Transforming Public Governance for a Digital, Inclusive, and Sustainable Future
Publisher : Universitas Tidar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/jpalg.v9i2.3116

Abstract

The rapid growth of information technology has led to advancements in government administration through e-governance, which provides digital, and the private sector. This study objective examines the role of  the Semarang City Government in utilizing e-governance technology with artificial intelligence (AI) and its impact on regional economic conditions. Drawing on the framework of the public sphere and deliberative democracy, particularly Jurgen Habermas' concepts, this study investigates the performance of AI-based e-governance services in Semarang City in relation to the economy. The study hypothesizes that the e-governance service system represents a new paradigm and is subject to institutional constraints. The applications used in the e-governance system carry the meaning of e-government. In response, the involvement of the private sector in cooperation, contribution, and economic drivers has a conservative logic. The method used in this research are document analysis and comparison. The findings reveal that AI-based e-governance services influence the economic stability of a region, primarily in the percentage of poverty alleviation. Artificial Intelligence in services effecrively offers economic improvement through strategic measures. The findings in this chapter offer refelections on the progress of service technology in Semarang City, enabling it to promote fair and inclusive public welfare.