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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Nadhira Safa Azarine
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN MENGGUNAKAN PENDEKATAN SEM-PLS (STUDI KASUS: THE BODY SHOP INDONESIA) Nadhira Safa Azarine; Qomariyatus Sholihah
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 10, No 6 (2022)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Abstract

Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui e-mail nadhirasf@student.ub.ac.id atau qomariyatus@ub.ac.id Dipublikasikan tanggal: 21 Juli 2022
Co-Authors Qomariyatus Sholihah